Director, Industrial Competence Center for Optronic Support - M/F

Let's build a future of trust together

Thales is a global leader in high technologies specializing in three sectors: Defense & Security, Aerospace & Space, and Cyber & Digital. It develops products and solutions that contribute to a safer, more environmentally friendly, and more inclusive world. The Group invests nearly 4 billion euros per year in Research & Development, particularly in key innovation areas such as AI, cybersecurity, quantum, cloud technologies, and 6G. Thales has nearly 81,000 employees in 68 countries.

Our commitments, your benefits

• Success driven by our technological excellence, your experience, and our shared ambition
• An attractive compensation package
• Continuous skills development: training courses, internal academies, and communities
• An inclusive, benevolent environment respecting employee balance
• Recognized societal and environmental commitment

Your daily life

At the heart of Saint Quentin en Yvelines, the Elancourt site is one of Thales' most important technological centers of excellence. The diversity and technicality of the systems and equipment mobilize expertise in more than 80 professions in defense, high-tech security, and digital services solutions.

Within Thales LAS France, you report to the Director of the Customer Service Sector of the Optronics & Missile Electronics Business Line and you lead the Industrial Competence Center for Optronic Support.

You are responsible for all industrial support service activities for all in-service optronic products and you carry the strategic industrial stakes, ensuring the competitiveness and transformation of the support industry. You are responsible for costs, stocks, and the optimization of CAPEX investment expenses, as well as the transversalization of maintenance support functions, and you ensure the promotion of strategic industrial support skills.

As Director of the Industrial Competence Center for Optronic Support, you will be responsible for:

• Piloting the Industrial Support strategy: you define the orientations and objectives of your scope of intervention, you implement the human organization as well as the financial (MYB) and material means that guarantee the proper execution of the retained policies and plans, for the short, medium, and long term, in conformity with the Group's transformation plans.
• Organizing the Competence Center and structuring the repair lines (APRU) as well as the support functions (Supply chain, Process Engineering, Lean & Performances), in line with business evolutions and activity fluctuations within the framework of the Group Operating Model. As such, you contribute to the S&OP executive committees (Industrial and Commercial Plan), you pilot the competitiveness axes.
• Guaranteeing for all activities, the management of physical flows and associated information. Including the preparation, planning, and execution of supplies, repair, and delivery.
• Supervising and developing the skills of 240 employees, spread across several sites in France in 4 repair lines (APRU) and 2 transversal services (supply chain management (spare parts and suppliers), methods and technical product support (responsible for repair processes, technical and logistical means, obsolescence monitoring, configuration management)). You are responsible for the security of the perimeters.
• Ensuring customer satisfaction through your industrial maintenance activity, including on French and international client sites, and feedback and capitalization of your interventions for the benefit of product design and evolution.
• Supporting industrial maintenance transfer projects, defining the necessary industrial means and ensuring their implementation (footprint, MTB, ...).

Your profile

Graduated with a Bac+5 industrial degree, you have over 15 years of professional experience in the sector (Production, Support, Industrialization, Supply Chain) and in managing complex technical or logistical projects, including hierarchical, transversal, and project mode management.

You demonstrate leadership, strong autonomy, you know how to inspire, listen to, and mobilize your teams.

You know how to adapt your behavior to your interlocutor and encourage a culture of continuous improvement. You know how to manage change. You are comfortable evolving in a very varied, international (users, clients, cooperators, subcontractors, etc.) and multicultural environment (France, Middle East, India).

Ambitious and responsible, you excel in impactful communication and concise reporting (industrial and financial), facilitating the understanding of complex (multi-country) issues for the Sector management and the Group's VPs of Industries & Services.

Mastering continuous improvement tools, you stimulate digital innovation and competitiveness. Inspiring and unifying, you motivate your multidisciplinary team with conviction. Recognized for your interpersonal skills and your ability to build rapport, you inspire and unify your multidisciplinary team. Your adaptability, open-mindedness, and active listening make you a trusted leader, capable of proposing innovative solutions.

A word from the manager

Within the Customer Service Sector, my teams demonstrate commitment and innovation. They work together, with ambition and responsibility, to support optronic products throughout their life cycle. They are committed daily to designing and proposing high-performance service solutions, to adapting to the needs of clients and operational users in a collaborative spirit of trust, for the success of their mission.

Come join us!