The Fulfillment Specialist performs all fulfillment functions which includes maintaining an active role in restocking inventory and insertion of new items. Monitors work orders for picking, packing, collating, marking and delivery specifications. Assures that all documentation is handled and maintained properly.  Pull, issue and or delivers samples as required. Follows-up and tracks problem orders.

Senior Fulfillment Associates are proficient in the various competencies relevant to their job. May provide administrative or answer technical support.  May operate Material Handling Equipment (forklift, order picker, etc). Duties and tasks are frequently non-routine. Resolves most questions and problems and refers only the most complex issues to higher levels. Applies some advanced skills to the position. Follows procedures, processes and techniques to meet the more complex requirements of the position. Works under minimal supervision. Acts as an informal resource and may assist in facilitating training of subordinate employees.

Essential Duties and Responsibilities

• Reads/reviews each customer order/job ticket to determine component parts and samples to be pulled and shipping instructions
• Picks and retrieves product from shelving in warehouse to fulfill customer order or request with the use of voice technology for inventory transactions
• Checks quantity and quality of items to assure completeness of order and verifies with the use of the voice technology system

Additional Duties and Responsibilities

• Expected to meet or exceed all production numbers
• Quality – associates are held accountable for accuracy of work
• Read and comprehend job orders
• Follows standard procedures and are able to give and take direction
• Basic reading and math skills
• Complete attention to detail and eye/hand coordination is needed
• Demonstrate excellent attendance and a sense of urgency
• Ability to be trained and operate material handling equipment
• Resolves routine problems; refers complex issues to higher levels (lead or supervisor/manager)
• Standing or walking the entire shift; constantly bending, twisting and reaching

Minimum Education

• High School Diploma/GED or progress towards completion

Physical Demands

• Ability to stand/walk 4 hours per day on concrete floor;
• Ability to lift: 
  • 5-45   lbs frequently                                                                      
  • 46+   lbs occasionally
• Frequent bending, stopping and/or twisting
• Repetitive hand/wrist motion – repetitive grasping
• Ability to move/dismount forklift
• Ability to work in environment with machines are running/operating
• May work in high places – order picker
• Ability to work overtime, including weekends, on short notice

We understand that your skills deserve recognition. That's why we offer a competitive pay scale starting at $20/hr. We believe in compensating our dedicated team members fairly for their hard work and commitment.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• Employer Contribution to 401K
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.