Global Data Steward Customer

The Global Data Steward Customer will be the primary point of contact for all data-related inquiries within the customer data domain, ensuring data is consistently accurate, reliable, and complete. This role involves establishing and enforcing data standards, resolving data issues, and monitoring quality metrics. The steward will collaborate cross-functionally with data teams, IT, and business stakeholders, and mentor less experienced colleagues. Candidates should have a Master's degree or equivalent experience, 2-5 years in data management, and familiarity with data governance principles and database concepts.

Must Have

• Serve as the primary point of contact for all data-related inquiries within the customer data domain.
• Establish, document and ensure adherence to data standards, policies, and guidelines.
• Assure data integrity, proactively identify, investigate, and resolve data conflicts.
• Accountable for setup, tracking and analyzing data quality metrics.
• Work closely and effectively with the different data teams, IT and business stakeholders.
• Pro-actively provide guidance and support to less experienced colleagues.
• Masters degree (or equivalent by experience) in Information Management, Data Management, Business Administration, Computer Science, or related discipline.
• 2-5 years of experience working with data, preferably in a data management, data quality, or data governance role.
• Familiarity with data governance principles, data quality concepts, and data management best practices.
• Understanding of data structures, data relationships, and database concepts.
• Basic understanding of relevant governmental policies and regulations.

Good to Have

• Strong Analytical and Problem-Solving Skills
• Excellent Communication and Interpersonal Skills
• Mentor/Coaching Skills
• Attention to Detail and Accuracy
• Organizational and Time Management Skills
• Global Collaboration and Teamwork
• Proactive and Initiative-Taking
• Basic Data Manipulation Skills (Tableau, SQL, Python, Excel, Google Sheets)
• Learning Agility
• Experience working in a medium to large global organization with data management tools and technologies (e.g., data quality platforms, data catalogs, data profiling tools)

Perks & Benefits

• An opportunity to work with a leading global multinational organization
• A dynamic and collaborative work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• A family atmosphere, people-centric culture
• Medical insurance for family
• Retirement benefits
• Healthy work – life balance
• Internal career opportunities
• Professional development, including access to LinkedIn Learning and many in-house/external training courses
• Job security working for a global company with strong presence & commitment in India

Key Responsibilities

● Domain Data Contact: Serve as the primary point of contact for all data-related inquiries within the customer data domain, ensuring data is consistently accurate, reliable, and complete. Lead in the understanding and effective use of customer data across teams and projects.

● Standards Enforcement: Establish, document and ensure adherence to data standards, policies, and guidelines in cooperation with the data and process owners to meet changing business or system requirements within the customer data domain. Promote consistent data handling, processing, and usage across all relevant systems and teams.

● Data Issue Resolution: Assure data integrity, proactively identify, investigate, and resolve data conflicts, discrepancies, and quality issues within and across your domain.

● Data Quality Monitoring & Improvement: Accountable for setup, tracking and analyzing data quality metrics within the customer data domain. Drive continuous improvement initiatives by identifying areas for enhancement and implementing best practices to elevate data accuracy and consistency and improve efficiency and effectiveness over time.

● Cross-Functional Collaboration: Work closely and effectively with the different data teams, IT and business stakeholders to ensure the value of data is recognized and meets business requirements. Facilitate communication, gather feedback, and align data practices across departments and projects.

● Mentorship & Guidance: Pro-actively provide guidance and support to less experienced colleagues, assisting them with daily tasks, issues and promoting skill development and adherence to best practices.

Qualifications

● Masters degree (or equivalent by experience) in a relevant field such as Information Management, Data Management, Business Administration, Computer Science, or a related discipline. Equivalent practical experience may be considered.

● 2-5 years of experience working with data, preferably in a data management, data quality, or data governance role.

● Familiarity with data governance principles, data quality concepts, and data management best practices.

● Understanding of data structures, data relationships, and database concepts.

● Experience working in a medium to large global organization with data management tools and technologies (e.g., data quality platforms, data catalogs, data profiling tools) is a plus.

● Basic understanding of relevant governmental policies and regulations.

Desired Skills

● Strong Analytical and Problem-Solving Skills: Ability to analyze data issues, identify root causes, and propose effective solutions.

● Excellent Communication and Interpersonal Skills: Ability to communicate clearly and effectively with both technical and non-technical stakeholders, build relationships, and facilitate discussions.

● Mentor/Coaching Skills: Offering day-to-day support, sharing knowledge of best practices, and helping to build data literacy and stewardship capabilities across the organization.

● Attention to Detail and Accuracy: Meticulous approach to data and a strong focus on ensuring data integrity.

● Organizational and Time Management Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

● Global Collaboration and Teamwork: Ability to work effectively within a team, build consensus, motivate people and drive for results by engaging with multiple stakeholders in different functions, geographic locations and time zones.

● Proactive and Initiative-Taking: Ability to work autonomously, identify opportunities for improvement and take ownership of tasks within the assigned data domain.

● Basic Data Manipulation Skills: Familiarity with Tableau, basic SQL, Python or data manipulation tools (e.g., Excel, Google Sheets) for data investigation and analysis.

● Learning Agility: Willingness to learn new tools, technologies, and data management concepts.

What We Offer:

● An opportunity to work with a leading global multinational organization.

● A dynamic and collaborative work environment

● Opportunities for professional growth and development.

● Competitive compensation and benefits package.

WHAT’S IN IT FOR YOU

A family atmosphere , people-centric culture, where your emotional and physical well-being matters.

A company of great colleagues with a global mindset, where you feel welcomed from day one.

A competitive salary , medical insurance for family , retirement benefits

Healthy work – life balance

Internal career opportunities, professional development, including access to LinkedIn Learning and many in-house/external training courses

Job security working for a global company with strong presence & commitment in India.

PEOPLE ARE AT OUR HEART

· TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

· TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.