Help Desk Support

Kavaliro's client is seeking an individual for an onsite Help Desk Support position in Orlando, FL. Job Description:

• Working independently as well as collaboratively to troubleshoot and resolve/repair hardware, software, and A/V related issues.
• Provide basic support for educational administration.
• Familiar with cloud-based services and solutions (e.g. Google Suite, Canvas, Office365).
• Familiar with device imaging and managing Adobe Creative Cloud, Lenovo and Apple
• Special projects are assigned as necessary, and could include maintenance of related documentation and asset tracking/management, as well as occasional participation in events after hours to provide tech support.
• Ability for the technician to gather and analyze information about the users issue and determine the best way to resolve their problem.

  Qualifications:

• Bachelor's degree (B. A.) from four-year college or university, plus a minimum of 2+ years of help desk style support experience.
• Experience working in an educational setting is highly desired.
• A+ and/or Network+ certification are desirable

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.