Human Resource Generalist

Description

• Serve as the primary contact for employee queries related to workplace policies, performance, and behavior across both domestic and international offices. Assist in resolving disputes and managing disciplinary actions in line with local and global policies.
• Foster strong relationships across regions, promoting open communication and a cohesive global culture. Support the performance review process to ensure consistency while adapting to local regulations.
• Assist managers with addressing performance issues, developing performance improvement plans (PIPs), and delivering training programs focused on compliance, cultural awareness, and leadership development.
• Collaborate with managers to identify training needs and recommend learning opportunities that enhance the global workforce’s skills. 

• Ensure compliance with relevant employment laws, including labor standards, work permits, and visa regulations across regions.
• Maintain accurate and confidential employee records for both domestic and international personnel. 

• Manage the end-to-end recruitment process, including sourcing, screening, scheduling, interviewing, and onboarding for both domestic and international hires.
• Collaborate with hiring managers to define job descriptions and hiring criteria, ensuring consistent processes for global recruitment.
• Assist with onboarding, including relocation support for international hires.

• Assist in administering global compensation and benefits programs, including international health plans and expatriate packages.
• Respond to employee inquiries regarding benefits, leave policies, and compensation structures across multiple regions.
• Conduct research and benchmarking for international compensation to maintain competitiveness in new markets.

• Assist with the HR aspects of expanding into new international markets, including setting up employment contracts and compliance frameworks.
• Collaborate with international HR teams to ensure smooth transitions during global expansion.

• Participate in HR-related projects such as employee engagement surveys, diversity and inclusion initiatives, and international workforce planning.
• Support the refinement of HR processes to enhance global operations and improve the employee experience across regions.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• HR certification (PHR, SHRM-CP, or equivalent) is preferred.
• 3-5 years of experience in Human Resources, with some experience in international HR operations.
• Experience with HRIS and recruitment tools is preferred.

• Strong knowledge of HR laws and regulations.
• Technically savvy with experience using HR systems, data analysis tools, and recruitment platforms.
• Excellent interpersonal and communication skills, capable of working across different cultures and time zones.
• Ability to handle sensitive issues with professionalism and confidentiality.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Ability to deliver clear and engaging presentations to diverse audiences, using visual aids and effective communication techniques to convey complex information.

• Problem-solving and conflict resolution.
• Adaptability and cultural sensitivity.
• Strong ethical standards and professionalism.
• Initiative and accountability.
• Teamwork and collaboration, especially in a global context.
• Previous experience working within the video game industry.