Human Resources Officer

As a Human Resources Officer at bet365, you will support operations across various locations, managing human resources processes throughout the employee lifecycle. You will be the primary HR contact for the Manchester office, also supporting wider business HR needs. Key tasks include strengthening local stakeholder relationships, processing absence, generating offers, and updating staff records. This is a full-time, on-site role requiring strong administrative and communication skills.

Must Have

• Provide support to operations across various locations
• Work cross-functionally in human resources processes covering all stages of the employee lifecycle
• Be the primary point of contact for HR related queries at Manchester offices
• Support the HR needs of the wider business across multiple locations
• Strengthen established relationships with local stakeholders
• Provide support with absence processing
• Generate offers of employment
• Process staff updates
• Handle HR queries promptly with actions recorded
• Process new starter documentation and complete right to work checks in line with statutory requirements
• Ensure references and verification checks are carried out and recorded according to internal policies and procedures
• Process absence across the business, responding to management queries where necessary
• Support HR processes throughout the entire employee lifecycle
• Maintain confidentiality and discretion at all times
• Provide support to stakeholders in addressing employee-related matters
• Escalate to management when critical issues are identified

Good to Have

• CIPD level 5 qualification or higher
• Working knowledge of employment law and practices
• Hands on approach with experience of working in a fast-paced environment
• Ability to work on own initiative
• Ability to work as part of a wider team across multiple locations
• Excellent verbal and written communication skills at all levels
• Ability to maintain accuracy and attention to detail whilst working to tight deadlines
• Highly self-motivated with a strong desire to succeed
• Proficiency with Microsoft Office applications, especially Outlook, Word and Excel
• Excellent organisational, planning and time management skills

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As a Human Resources Officer, you will provide support to our operations across various locations, working cross-functionally in human resources processes covering all stages of the employee lifecycle.

The Human Resources team is responsible for the lifecycle of our people from application stage to exiting the business and beyond. You will support the delivery of a first-class service to all our stakeholders working together to drive business growth.

Working in the Human Resources team, you will be the primary point of contact for HR related queries at our offices in Manchester, as a member of the UK Shared Services Human Resources team, you will also support the HR needs of the wider business across multiple locations.

Utilising your administrative and communication skills, you will initially focus on strengthening the established relationships with local stakeholders whilst providing support with absence processing, generating offers of employment and processing staff updates.

This is a full-time, on-site position, to allow for the collaborative nature of the role.

Qualifications

• CIPD level 5 qualification or higher with a working knowledge of employment law and practices is desirable but not essential.
• Hands on approach with experience of working in a fast-paced environment.
• Ability to work on own initiative and as part of a wider team across multiple locations.
• Excellent verbal and written communication skills at all levels.
• Ability to maintain accuracy and attention to detail whilst working to tight deadlines.
• Highly self-motivated with a strong desire to succeed.
• Proficiency with Microsoft Office applications, especially Outlook, Word and Excel.
• Excellent organisational, planning and time management skills.
• Working knowledge of employment law and practices is desirable.
• Ability to work on own initiative and as part of a wider department across multiple locations.

Additional Information

• Ensuring HR queries are handled promptly with actions recorded.
• Processing new starter documentation and completing right to work checks in line with statutory requirements.
• Ensuring references and verification checks are carried out and recorded according to internal policies and procedures.
• Processing absence across the business, responding to management queries where necessary.
• Supporting HR processes throughout the entire employee lifecycle.
• Maintaining confidentiality and discretion at all times.
• Providing support to stakeholders in addressing employee-related matters.
• Escalating to management when critical issues are identified.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.