Incident Response Team, Network Engineer

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Incident Response Team, Network Engineer

Unique opportunity to join the Network engineering and Operations team of one of the largest global e-Commerce companies to learn how large scale networks get engineered, built and operated within Corporate offices, datacenters, backbone and network security layers. Ideal candidates are expected to be conceptually solid on network technology fundamentals as well as possess strong motivation to learn and internalize various aspects of production and enterprise networks quickly. eBay plans to invest well on training ideal candidates to make them capable and effective in working on a live load-bearing network that fuels the e-commerce business. This position can pave the path for a career in the network engineering field, an area with high demand but limited talent availability.

Job Description:

The position is expected to act as the first line of defense to handle and mitigate network related issues that can possibly impact eBay’s customer experience. The role is expected to have base level proficiency in eBay’s datacenter, backbone, Internet connectivity, Corporate Wi-Fi, security controls, traffic management and application stacks behaviors in order to cross correlate and troubleshoot issues quickly and effectively. The role will also need to execute basic changes in the network infrastructure to instrument organic growth and capacity restore. Ideal candidates will need to learn and understand existing mechanisms and work on evolving them continually through appropriate automation and tools.

Job Requirement:

• Experience and Knowledge of networking fundamentals like TCP/IP, IPv4/IPv6
• Knowledge of routing protocols like BGP, OSPF, MPLS etc.
• Knowledge of network protocols like ARP, DHCP, DNS, TFTP etc.
• Understanding of Routers, Switches, VLAN, WAN, Internet Connectivity.
• Knowledge of Wi-Fi protocols including all standards of 802:11a/b/g/N/A.c and supporting protocols including RADIUS, UDP, VPN, ACL’s, LDAP etc
• Base level experience in Linux/Unix systems and open source tools.
• Knowledge in languages like Python etc.
• Ability to communicate clearly and effectively.
• Ability to cross-correlate events and troubleshoot issues quickly.
• Experience in working on HW platforms from vendors like Cisco, Arista, Juniper and Aruba. Juniper Mist is a plus.
• Ability to work shift schedules including early/late hours and weekends.
• Monitor the technical bridge during shifts and handle the Sev calls.
• Knowledge on Global protect, Palo alto firewalls and Azure is a plus.

Job Qualifications:

• Bachelor’s degree in Computer Science Engineering or equivalent required
• Certification in JNCIA, CCNA or equivalent preferred
• 3 - 4 yrs experience in hands-on router switch or Wi-Fi configuration preferred
• Knowledge of network technology fundamentals like TCP/IP, IPv4/IPv6, VLAN, WLAN, CIDR, Netmask, required
• Knowledge of network protocols like BGP, OSPF, TACACS, SSH, DNS, ARP, DHCP, TFTP required
• Knowledge of languages like Python, Ansible, unix shell etc. required.

The base pay range for this position is expected in the range below:

$89,600 - $158,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.