Internal Sales Advisor US, Canada & LATAM

1 Year ago • All levels • Sales

Job Summary

Job Description

As an Internal Sales Advisor for US, Canada & LATAM, you will be the primary contact for customers and prospects in your designated region. Your responsibilities include managing inbound and outbound contacts, creating and actively following up on offers and orders, negotiating, and promoting products. You will also handle customer complaints, collaborate with team members, provide commercial support to representatives, identify customer needs, and offer suitable products. Additionally, you will leverage promotions, process replies from various departments, collect market information for product positioning, and manage specific projects.
Must have:
  • Multiple years of relevant experience in a commercial function
  • Strong relational sales skills focused on results
  • Very good English (oral and written)
  • Team player and able to work independently
  • Strong outbound calling skills
  • Organizational mindset
  • Perseverant
  • Strong follow-up and administration skills
Good to have:
  • Knowledge of French
  • Knowledge of Spanish
Perks:
  • Competitive salary with benefits like insurances
  • Flexible working hours
  • Home working
  • Healthy work-life balance
  • People-centric culture
  • Focus on fitness and mental well-being
  • Access to LinkedIn Learning
  • Access to in-house and external training courses

Job Details

Your role and responsibilities

As an Internal Sales Advisor, you are the contact point for customers and prospects from the designated region. Together with your colleagues, you ensure a further expansion of the customer portfolio in this region. Your job responsibilities are as follows:

  • You have both in- and outbound contacts with customers and prospects.

  • You create offers and orders and follow these up actively: negotiating, arguing and promoting products.

  • You register and deal with complaints and provide a good follow-up.

  • You collaborate closely with the colleagues within your team.

  • You offer commercial support to the representatives.

  • You identify needs of the prospects/customers and offer our products.

  • You actively use promotions, actions, product of the week and help think about the elaboration of regional actions.

  • You process replies from different departments within TVH and communicate these to the customer/prospect.

  • You collect market info and pass this on to determine the positioning of the own products.

  • You will be responsible for some projects.

How to succeed / Your profile

  • Multiple years of relevant experience in a (technical-)commercial function.

  • You are a strong relational sales agent focused on achieving results.

  • You have a very good knowledge of English (oral and written). Knowledge of French and Spanish are a big plus.

  • You are a team player and can work independently.

  • You are strong in outbound calling.

  • You have an organizational mindset and you think along.

  • You are very perseverant.

  • You are strong in follow-up and administration.

What's in it for you

  • A competitive salary with benefits such as insurances.

  • Flexible working hours, home working and a healthy work-life balance.

  • A people-centric culture where your fitness and mental well-being matter.

  • Access to LinkedIn Learning and many in-house (and external) training courses.

People are at our heart


TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.


About TVH


TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

#LI-EM1

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