IT Specialist

Overwolf is seeking an IT Specialist to join their team. This role involves supporting the planning, management, and execution of local and global IT efforts. The specialist will be responsible for various features and cross-team projects, working as part of the IT crew to ensure smooth operations.

Must Have

• Provide support and IT maintenance for all team members and their work devices in Israel and globally.
• Manage access to the company’s IT systems and tools.
• Own IT aspects of employee onboarding and offboarding.
• Install and configure new workstations, software, and hardware.
• Administer and enhance the company’s IT infrastructure, including networks, identity management, and SaaS ecosystems.
• Troubleshoot hardware and software issues related to internal IT.
• Assist with network administration.
• Handle complex and escalated support issues.
• Build and maintain security policy and measures for computer systems and networks.
• Monitor, audit, and analyze system and network activity to identify and mitigate vulnerabilities.
• Develop, implement, and enforce IT and security policies.
• 2-4 years of hands-on experience in IT operations, infrastructure, and support.
• Strong experience managing MacOS, Windows, and cloud-based systems.
• Proven ability to troubleshoot and resolve hardware, software, and network issues.
• Deep understanding of Google Workspace, Office 365 Admin, Slack, and Monday.com.
• Hands-on expertise with firewalls, endpoint protection, and cybersecurity solutions.
• Experience with identity management, SaaS integrations, device management platforms (MDM) and EDR.

Good to Have

• A PC gamer
• Proficiency in automation, scripting, and orchestration tools (e.g., PowerShell, Python, Bash, Google App Script).

Description

We’re looking for a mighty IT wizard to join our team. As an IT Specialist , you’ll support the overall planning, managing, and execution of local & global IT efforts. You’ll be responsible for a variety of features and cross-team projects, and you’ll get to do it all as a member of our awesome IT crew

Responsibilities

In this role, you will:

• Provide support and IT maintenance for all team members and all their work devices in Israel as well as for the global teams.
• Manage access to the company’s IT systems and tools.
• Own the IT aspects of employee onboarding and offboarding, ensuring smooth setup for new hires and secure, compliant offboarding for leavers
• Install and configure new workstations, software and hardware.
• Administer and enhance the company’s IT infrastructure, including networks, identity management, and SaaS ecosystems.
• Troubleshoot hardware and software issues related to internal IT.
• Assist with network administration.
• Handle complex and escalated support issues.
• Build and maintain a security policy + create measures for protection of computer systems and networks.
• Monitor, audit, and analyze system and network activity to identify and mitigate potential vulnerabilities or incidents.
• Develop, implement, and enforce IT and security policies, ensuring compliance with industry standards and internal best practices.

Requirements

• 2-4 years of relevant hands-on experience in IT operations, infrastructure, and support.
• Strong experience managing MacOS, Windows, and cloud-based systems.
• Proven ability to troubleshoot and resolve hardware, software, and network issues.
• Deep understanding of Google Workspace, Office 365 Admin, Slack, and Monday.com.
• Hands-on expertise with firewalls, endpoint protection, and cybersecurity solutions.
• Experience with identity management, SaaS integrations, and device management platforms (MDM) and EDR.
• Excellent communication skills in English and the ability to collaborate across departments.

Bonus Points

• A PC gamer
• Proficiency in automation, scripting, and orchestration tools (e.g., PowerShell, Python, Bash, Google App Script).