Job Description
The Live Ops Specialist is the game's expert, responsible for creating, planning, communicating, and optimizing in-game promotions and events. Reporting to the Product Manager within the Monetization department, the role aims to boost player engagement and monetization by surprising and delighting players daily. Key challenges include owning Live Operations planning, collaborating on strategy, proposing TLE design improvements, championing tool efficiency, defining in-game communication, analyzing actions against targets, and benchmarking industry best practices.
Must Have:
- Own the Live Operations’ planning, clearly defining and setting up in-game actions and promotions through required tools.
- Collaborate with the Product Manager & game stakeholders to define promotions and event strategy in Live games.
- Collaborate with Game Designers & game stakeholders to propose improvements to TLE design, surfing on market trends and best practices.
- Champion the improvements of tools for the benefit of Live Operations efficiency.
- Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate localization and optimize in-game display.
- Analyze, report and continuously aim to improve all in-game actions against targets.
- Benchmark and analyze Live Ops best practices in the industry.
JOB DETAILS
ABOUT YOU
The game’s expert, in charge of creating, planning, communicating and optimizing the in-game promotions and events for his/her games. Part of the Monetization department, you will be reporting to the Product Manager, with the aim to boost player engagement and monetization over the game’s lifetime by surprising and delighting players every day.
Your main challenges will include:
- Own the Live Operations’ planning, clearly defining and setting up the in-game actions and promotions through the required tools
- Collaborate with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games
- Collaborate with the Game Designers & game stakeholders to propose improvements to the TLE design, surfing on market trends and best practices
- Champion the improvements of tools for the benefit of Live Operations efficiency
- Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate their localization and optimize their in-game display
- Analyze, report and continuously aim to improve all in-game actions against targets
- Benchmark and analyze Live Ops best practices in the industry.
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