Partner Success Intern

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Partner Success Intern will assist the Business Development team in various administrative and operational tasks. This role is ideal for someone looking to gain hands-on experience in a fast-paced business & Sales operations environment.

Key Responsibilities

• Administrative Support: Assist with day-to-day administrative tasks including data entry, filing, and document management. Ensuring good follow-up with Merchant Referral Partners (MRP) on missing or additional documents required.
• Prepare invoice for commercial billing: Ensure proper billing of Set-up fees and terminal rental fees based on commercial agreements. Liaise with finance team for account receivable on expected payments from merchants.
• MRP Management: Initiate regular meetings, source & consolidation information to response to questions posted from MRP. Checking with MRPs on inactive account to get merchant account to activate transaction usage.
• Reporting: Prepare reports and presentations to communicate findings and recommendations to stakeholders.
• Payment terminal deployment: Work with operations team to ensure payment terminals are prepared duly by operations department and ensuring payment terminals are installed properly on time.
• Other Duties: Perform other related duties as assigned by the Business Development Manager on demand.

Learning Objectives

• Develop proficiency in data entry, filing, and document management systems.
• Enhance skills in tracking and following up on missing or additional documents with Merchant Referral Partners (MRP).
• Understand the process of preparing proforma invoices for commercial billing.
• Gain knowledge of billing procedures for set-up fees and terminal rental fees based on commercial agreements.
• Learn to liaise effectively with the finance team to manage accounts receivable and ensure timely payments from merchants.
• Acquire skills in organizing and conducting regular meetings with MRPs.
• Learn to source and consolidate information to respond to MRP inquiries.
• Develop strategies to engage with MRPs and reactivate inactive merchant accounts.
• Master the preparation of reports and presentations to communicate findings and recommendations to stakeholders.
• Enhance ability to analyze data and present it in a clear and concise manner.
• Understand the procedures for preparing and deploying payment terminals.
• Learn to coordinate with the operations team to ensure timely and proper installation of payment terminals.
• Develop flexibility and adaptability to perform various tasks as assigned by the Business Development Manager.
• Enhance problem-solving skills and the ability to handle ad-hoc tasks efficiently.

Candidate Requirements

• Currently pursuing a degree in Business Administration, Management, or a related field
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Previous internship or work experience in an administrative role is a plus.

Pre-Requisites :

Are you game?

About Us

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.

Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.

The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one