Project Manager: Governance and Certification (GCO)

Mimecast’s Governance & Certification Office (GCO) is seeking a Project Manager to drive delivery across the Legal and GCO teams. This mid-level role requires 4-5 years of experience, focusing on internal project execution, process improvement, workload management, structured reporting to leadership, and enabling the GCO team to plan, prioritize, and execute effectively. The role involves managing multiple initiatives, coordinating tasks, maintaining intake and capacity planning, preparing status reports, managing risks, and driving continuous improvement.

Must Have

• Manage multiple concurrent initiatives supporting governance, compliance, audit/certification readiness, privacy, and legal operations.
• Coordinate tasks and handoffs within internal teams; ensure milestones are met and blockers are removed.
• Break large programs into smaller, deliverable increments with regular stakeholder feedback.
• Maintain GCO/Legal intake, prioritization, and capacity planning (roadmap, workload tracking).
• Manage team cadences: planning, reviews, and steering updates.
• Track goals/OKRs/KPIs and ensure clear ownership, timelines, and measurable outcomes.
• Prepare concise status reports and dashboards on progress, risks, and decisions required.
• Consolidate project health across the portfolio; escalate blockers with clear options and recommendations.
• Standardize templates, playbooks, and reporting artifacts for repeatable excellence.
• Maintain and socialize RAID logs; drive timely mitigation and decision-making.
• Support policy, control, and process updates tied to certification and regulatory needs.
• Identify bottlenecks; streamline workflows across GCO and Legal.
• Implement pragmatic, lightweight governance that improves velocity without unnecessary overhead.
• 4-5 years of project management experience, ideally in governance, compliance, certification, or legal operations.
• Proven ability to work independently, manage multiple projects, and deliver in fast-paced, ambiguous settings.
• Strong process thinking with hands-on experience improving workflows and team efficacy.
• Proficient with project/portfolio tools (e.g., Jira and Confluence, Smartsheet, SharePoint/Drive, Excel, PowerPoint).
• Clear, concise written and verbal communication.
• Solid RAID management, dependency tracking, and change control.
• Able to build and maintain productive relationships across a broad range business functions.
• High attention to detail with a bias for quality.
• Analytical thinker with a problem-solving mindset, adaptable and resilient in a fast-paced, evolving environment.
• Degree in IT, technology, data governance, business administration related field or a relevant professional qualification /practical experience.

Good to Have

• Familiarity with governance, risk, and compliance frameworks (e.g., ISO 27001, SOC 2, GDPR, POPIA, NIST).
• Familiarity with Lean principles and value stream mapping.
• Track record of reducing cycle times and increasing delivery velocity through process redesign.
• Experience in security/compliance program delivery or legal operations.
• Data visualization skills (e.g., Power BI, Tableau) for dashboards and portfolio insights.
• Hybrid delivery experience (Waterfall/Agile); PMO tooling and template creation.
• Certified or working towards a project management certification (PRINCE2, PMP, AgilePM).

Perks & Benefits

• Accelerate your career journey
• Working with cutting-edge technologies
• Contributing to projects that have real customer impact
• Immersed in a dynamic environment that recognizes and celebrates achievements
• Formal and on-the-job learning opportunities
• Comprehensive benefits package for a healthy lifestyle
• Working in cross functional teams to build your knowledge
• Hybrid working model (at least two days per week in office)
• Base salary range: 384,000 ZAR - 576,000 ZAR plus benefits
• Eligibility for incentive plans and additional benefits

About the position

Mimecast’s Governance & Certification Office (GCO) is seeking a Project Manager to drive delivery across the Legal and GCO teams. This is a mid-level role for someone with 4–5 years’ experience who can work independently, hit the ground running, and bring structure and visibility, while championing flexibility, rapid feedback loops, and continuous improvement. The role focuses on internal project execution, process improvement, workload management, structured reporting to leadership, and enabling the GCO team to plan, prioritize, and execute effectively.

Key Responsibilities:

Program/Project Delivery

• Manage multiple concurrent initiatives that support governance, compliance, audit/certification readiness, privacy, and legal operations from intake through close
• Coordinate tasks and handoffs within internal teams; ensure milestones are met and blockers are removed
• Break large programs into smaller, deliverable increments with regular stakeholder feedback
• Champion "done is better than perfect" while maintaining quality standards

Workload and Portfolio Management

• Maintain GCO/Legal intake, prioritization, and capacity planning (roadmap, workload tracking)
• Manage team cadences: planning, reviews, and steering updates
• Track goals/OKRs/KPIs and ensure clear ownership, timelines, and measurable outcomes

Management Reporting and Communications

• Prepare concise status reports and dashboards on progress, risks, and decisions required
• Consolidate project health across the portfolio; escalate blockers with clear options and recommendations
• Standardize templates, playbooks, and reporting artifacts for repeatable excellence

Risk, Quality, and Compliance

• Maintain and socialize RAID logs; drive timely mitigation and decision-making
• Support policy, control, and process updates tied to certification and regulatory needs

Process Innovation and Continuous Improvement

• Challenge status quo; experiment with new ways of working and measure impact
• Identify bottlenecks; streamline workflows across GCO and Legal
• Implement pragmatic, lightweight governance that improves velocity without unnecessary overhead

Administrative Support and Enablement (as needed)

• Schedule meetings, prepare agendas, capture minutes/actions, and follow through on closures
• Maintain system of record repositories
• Support wider Information Governance team in delivering operational and strategic objectives
• Assist with special reviews at management’s request
• Manage own projects, including timescales, expectations, and quality of deliverables
• Engage in continuous professional development, including the retention of professional certifications, attending industry learning events regarding industry advances or regulatory developments

What We Are Looking For:

• 4–5 years of project management experience, ideally in governance, compliance, certification, or legal operations within technology/SaaS or cybersecurity environments
• Proven ability to work independently, manage multiple projects, and deliver in fast-paced, ambiguous settings
• Strong process thinking with hands-on experience improving workflows and team efficacy; comfortable challenging existing processes and influencing without authority
• Proficient with project/portfolio tools (e.g., Jira and Confluence, Smartsheet, SharePoint/Drive, Excel, PowerPoint)
• Technically astute, eager to leverage AI productivity tooling
• Clear, concise written and verbal communication;
• Solid RAID management, dependency tracking, and change control
• Pragmatic and hands-on: willing to roll up sleeves on administrative tasks when needed
• Able to build and maintain productive relationships across a broad range business functions
• High attention to detail with a bias for quality
• Analytical thinker with a problem-solving mindset, adaptable and resilient in a fast-paced, evolving environment

What You'll Bring:

• Familiarity with governance, risk, and compliance frameworks (e.g., ISO 27001, SOC 2, GDPR, POPIA, NIST)
• Familiarity with Lean principles and value stream mapping
• Track record of reducing cycle times and increasing delivery velocity through process redesign
• Experience in security/compliance program delivery or legal operations
• Data visualization skills (e.g., Power BI, Tableau) for dashboards and portfolio insights
• Hybrid delivery experience (Waterfall/Agile); PMO tooling and template creation

Qualifications:

• Degree in IT, technology, data governance, business administration related field or a relevant professional qualification /practical experience
• Certified or working towards a project management certification (PRINCE2, PMP, AgilePM)

What We Bring

Join our Threat Protection team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

We offer formal and, on the job, learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge!

Our Hybrid Model:

We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

• Fosters a culture of collaboration, communication, performance and learning
• Drives innovation and creativity within and between teams
• Introduces employees to priorities outside of their immediate realm
• Ensures important interpersonal relationships and connections with one another and our community!

The base salary range for this position is 384,000 ZAR− 576,000 ZAR plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

*Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.*

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.*