Quality Resident Engineer

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

**Ready to tackle the challenges of the vehicle of the future? Join Valeo and revolutionize the comfort and well-being of all passengers!**

**What you will win:**

As part of a global community of talented people, you will grow and thrive working on advanced technologies for greener, safer and smarter mobility. Our company culture gives all our employees the opportunity every day to #Dare.Care.Share.

You will receive a best in class, total compensation package that provides a comprehensive benefits program with real financial value.

**About the Role:**

As a Customer Quality Resident Engineer, you will be responsible for the detection and drive action plans to reach Customer Quality expectations. You will interface with the customer for Quality matters and ensure Valeo Quality strategies are applied.

**This role will require a candidates to be located near or around Columbus, Georgia.**

**Responsibilities also Include:**

**Enhance awareness of customer expectations by:**

• Maintaining a permanent dialogue with quality staff at the customer site
• Participating in periodic quality briefing meetings.
• Periodically distributing briefing notes to the Group.

**Eliminate line failures, in cooperation with the Divisions involved**

• Key point for the customer: ensure normal flow very quickly.
• Key points for the Divisions: characterize the problem in the QR PDCA, completing 5W2H, doing first level analysis and send it to concerned branches
• Speed-up the sending back of bad parts and if possible good part(s) to be compared with.
• Managing sorting operations (at Customer and on advanced platforms): put in place the needed resources, systematically prepare a detailed instruction sheet, follow the progress of the activity, reporting the time spent for each operation and sorting results.
• PDCA/FTA-LLC: Challenge the logical thinking of the PDCA analysis sent by the Divisions. If no progress done on PDCA improvement required, inform levels N+x (Division Functional Managers or Division Managers) and, if necessary, the Branch Functional Department concerned (see Appendix 11 for escalation process).
• Response time: should the plants or divisions fail to respond on time required by the Customer / Valeo, inform levels N+x (Division Functional Managers or Division Managers) and, if necessary, the Branch Functional Department concerned(see Appendix 11 for escalation process).

**Communicate with the Customer:**

• React quickly when customers’ contacts become dissatisfied and send information to Valeo sites
• Protect the customer by managing sorting operations, implementing surveys, preventive inspections,
• When review of PDCA analysis is requested by the Customer, present the PDCA/FTA-LLC with Division representatives (ie: APU manager, plant manager) or on behalf of the Divisions
• Serve as the point of access for customer contacts seeking information or a contact at Valeo.
• Provide the Divisions with detailed information about the customer's organization and operating methods.
• Define and communicate to Customer and internally back-up Valeo contacts when not available (ie.: holidays, business trip)
• Support Divisions, communicating to Customer the issues under Customer responsibility detected on Valeo lines (ie.:damaged packaging, transportation issues when EXWORK)
• Support Divisions in case of language issue with the Customer

**Assist in development of New Vehicle Programs by:**

• Identify with customer, Valeo Plants and Business Warehouse, the planned launches within the next 24 months period
• Identify Valeo products involved in the new projects, including both new parts and carryover components & systems
• Support Project Teams with alignment of Customer Project Milestones, Deliverables, and Terminology.
• Request and use existing Project Key data to support project team and evaluate risks, including Project Manager name,
• Project Team list, 3P Summary, Master Timing Plan, DFMEA and PFMEA summary, Product / Process Control plan,
• SPPC tracking sheet, from Valeo sites associated.
• Confirm with Customer and Project Teams, Lessons Learned in current applications / customer plants that could be applied to new launches
• Together with PM Network define Launch Readiness Review Plan, for key milestones. Review in customer plant with the participation of customer SQA / Project Team
• Support trial build reviews at Customer plant, and Valeo Sites where possible, to ensure robust Control Plan, capability, and launch readiness is achieved. (Priority based on new sites / product / technology). Where Valeo part is customer interface, ensure that Valeo PM team have considered SPPC application.
• Assist Project Teams reactivity with clarification of open points applying regular communication, using 5W 2H.

**Highlight the main responsibilities**

• Assist in start of production for new vehicles and modifications by:
• Alerting on any issue which could impact the launch (ie: logistics, mis-handling, assembly recommendations not
• respected)
• Managing index changes for production line batches and advance stock, in cooperation with the Divisions.
• Stepping up the implementation of Quality improvement modifications (reminders, follow-up).
• Facilitating communication between contacts at the Automaker site and the Valeo site during new product testing.
• However, the resident in no way replaces Valeo technical assistants dispatched to the customer site for the launching of a new
• product. Division assistance could be put in place until customer SOP + 3 months (could be extended 3 months in case of request from Customer or GRE ).

What You Should Have:

• Bachelor’s Degree in Mechanical Engineering or related field is required.
• You have 3+ years of experience as a Manufacturing/Plant Quality Engineer, Supplier Quality Engineer, Resident Engineer, or similar
• You have 3+ years of experience in the automotive or related industry
• You have knowledge in Quality methodology and tools