This role involves registering and processing returned goods from customers and rejected deliveries from suppliers efficiently. Key tasks include registering customer returns, sending returns to the correct destination based on the reason for return, processing rejected returns, and handling parts rejected during unpacking to ensure cost-effective processing.

Must Have

• Register and process returned goods from customers (returns)
• Register and process rejected deliveries from suppliers
• Register customer returns (e.g., placing return slip on 'delivered', creating BO registration for shortages, repairs, models, lots)
• Send returns to the correct destination based on the reason for return
• Process rejected returns
• Handle parts rejected during unpacking (e.g., processing NCF emails, assigning correct destination to rejected parts)
• Recognize technical parts (e.g., from a forklift, reach truck, aerial work platform)
• Administratively accurate, communicative, and customer-friendly
• Computer literate and proficient with Excel and Word
• Eager to learn, motivated, and possesses a high concentration ability
• Good physical condition
• Very good knowledge of Dutch

Perks & Benefits

• 20 paid vacation days, plus 15 ADV days
• Easily accessible, traffic-free work environment
• Warm, open work atmosphere where people are central
• Infectious 'We Are One' mentality
• Attention to physical and mental health
• Lunch breaks and sports facilities in TVH Park, the green zone of TVH
• Healthy warm meals and free fruit
• Access to LinkedIn Learning and other training
• Fun after-work events and other cozy events

Returns Employee

Your role and responsibilities

You are responsible for registering and processing returned goods from customers (returns) and rejected deliveries from suppliers, to process them in a cost-efficient manner.

Your tasks include:

• Registering customer returns (e.g., placing return slip on 'delivered' - creating BO registration for shortages, repairs, models, lots, ...)
• Ensuring returns are sent to the correct destination, taking into account the reason for return.
• Ensuring the processing of rejected returns.
• Ensuring the handling of parts rejected during unpacking (e.g., processing NCF emails - assigning the correct destination to rejected parts - ...)

Profile

• You recognize technical parts (such as, for example, from a forklift, reach truck, aerial work platform, etc.)
• You are administratively accurate, communicative, and customer-friendly.
• You are computer literate and proficient with Excel and Word.
• You are eager to learn, motivated, and possess a high concentration ability.
• You have good physical condition.
• You have a very good knowledge of Dutch.
• You will work in a flexible schedule.

We offer

• 20 paid vacation days, plus 15 ADV days.
• An easily accessible, traffic-free work environment.
• A warm, open work atmosphere where people are central.
• An infectious 'We Are One' mentality.
• Attention to your physical and mental health.
• Lunch breaks and sports facilities in TVH Park, the green zone of TVH.
• Healthy warm meals and free fruit.
• Access to LinkedIn Learning and other training.
• Fun after-work events and other cozy events.

People are close to our hearts

TVH is a global company with a family atmosphere, where people are central. We value clarity, mutual respect, friendliness, and open communication. Our people are down-to-earth, easy to get along with and to work with. We welcome diversity and encourage new ideas.

About TVH

TVH is a specialized supplier of high-quality parts and accessories for material handling, industrial vehicles, and construction and agricultural machinery. Working at TVH means choosing a company that excels as an international market leader and is known for its unstoppable drive for innovation.