Sales Representative

10 Minutes ago • All levels

Job Summary

Job Description

As a Sales Representative at Tide, you will be responsible for calling existing members to build rapport, understand their businesses, and upsell relevant products or services. You will collaborate with other departments to understand upcoming product launches and pitch them to members. You will work in a data-driven environment, meet targets, test new leads and scripts, recommend products and services, and work on projects to support business areas. Tide is seeking a dynamic Sales Representative to drive their mission of supporting small, growing businesses.
Must have:
  • Previous financial services telesales experience.
  • Experience using Kustomer or similar CRM tool.
  • Excellent telephone manner and objection handling skills.
  • Excellent verbal and written English communication.
  • Confident, outgoing, and enthusiastic nature.
Good to have:
  • Willingness to take on new projects.
  • Knowledge of Buyer Behaviour, Sales, and KYC.
  • Ability to work in a team and independently.
Perks:
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Commission based bonus structure
  • Extended maternity and paternity leave
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home

Job Details

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.


Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.


Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE ROLE

As Sales Representative you will:

  • Call our existing members - build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive
  • Work cross functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members
  • Work in a dynamic and data driven environment to reach team and individual targets
  • Play a part in testing of new leads/scripts that support the team overall as we work in new areas of the business
  • Get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive
  • Spend time to take on ad hocs tasks and work on projects that support other business areas 

WHAT WE ARE LOOKING FOR

Tide is seeking a dynamic Sales Representative to drive our mission of supporting small, growing businesses. You'll thrive in a fast-paced, ever-changing environment and bring a target-oriented, entrepreneurial approach to our team. The ideal candidate will have:

  • Previous financial services telesales experience and success working towards a revenue target
  • Experience using Kustomer (or a similar CRM tool)
  • Willingness to take on new projects and get involved in the teams growth
  • An excellent telephone manner and objection handling skills
  • Excellent verbal, written and interpersonal communication skills in English
  • Confident, outgoing and enthusiastic nature 
  • Self motivation and conscientiousness, wanting to make a real difference to the business
  • Willingness to work with Product Owners across all areas of businesses in gaining feedback that can make the real changes to members experience of Tide
  • Some knowledge of Buyer Behaviour, Sales and KYC
  • Ability to get your strengths from working and collaborating in a team dynamic but also to work independently to your KPIs and targets

WHAT YOU WILL GET IN RETURN

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Commission based bonus structure
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget 
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-RS12
#LI-Remote

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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About The Company

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 650,000 members in the UK and more than 350,000 in India.


Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, many are live in India, and coming soon to Germany). Using advanced technology, all solutions are designed with SMEs in mind.


With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

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