Senior Implementation Project Manager

About Cognite

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.

Learn more about Cognite here

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Our values

Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.

Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 

Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 

At Cognite, the Global Strategic Services team leads software implementation, deployment & adoption for clients, and helps them accelerate their digital transformation efforts with Cognite’s product suite. We consist of people with diverse and high-performance backgrounds, ranging from Management Consulting, to Industry and Software development. We seek to continuously improve how we work with our clients, how we work together as a team, and how we develop as individuals.

You are responsible for the on time, on budget delivery of projects for our customers post sale. You create the ultimate cohesive unit for our project teams and the customers you represent. You are responsible for setting expectations and creating and executing both long term and short term plans that will meet your customer’s goals and accelerate Cognite’s footprint in your customers’ technology landscape. You will connect with key stakeholders, assign tasks, address blockers, manage risks and report progress to leadership clearly and concisely.  You will be the bridge between your customers, partners, and Cognite’s Engineering and Product Management teams and advise on development priorities. As part of the broader account teams, you will need to enjoy working closely with people to solve challenging problems and be able to understand complex technology. You will be expected to quickly understand Cognite's offering so that you can connect the customer’s desired outcome with Cognite’s software and drive successful project deliveries which will ultimately lead to increased adoption and revenue growth.

Principal Implementation Project Managers are champions of learning, process improvement, and project management standards so you need to be aware of the latest developments, standards and tools in the industry. You will coach other team members, drive results, and work with project teams to build best practices, methodologies and execution standards to achieve milestones both for Cognite and for the customer.

This role is a hybrid role based out of our office in Houston, Austin or Phoenix.

• The Principal Implementation Project Manager is the leader for multiple, concurrent and complex implementation projects that vary in size and scope. The Principal Implementation Project Manager is accountable for the following:
• Collaborate with Customer Success, Data Scientists, Solution Architects and Domain Experts to design, develop, and operationalize digital solutions across various industries including O&G, Manufacturing and Power & Utilities
• Demo Cognite’s products and solutions as needed to prospects and customers 
• Work with customers and account teams to define and scope success criteria and deliverables for Cognite’s offerings as part of the Pre-Sale process
• Confirm success criteria for each project with customers and build the project plans that will ensure value delivery within scope and budget
• Oversee project execution including personnel assignment, project scheduling, and timely delivery
• Manage a complex stakeholder landscape and provide clear, concise and complete communications to customer and Cognite’s Leadership Team
• Manage project risks, escalating where necessary but also taking ownership as needed to manage customer expectations
• Get your customers’ voices heard by clearly communicating product development priorities and business value to Cognite’s Product and Engineering teams
• Contribute to the wider Cognite team culture and development by collaborating on team initiatives and building best practices for repeatable implementation processes
• Guide decision making, build best practices, methodologies and drive project execution milestones and targets
• Participate in hiring as we grow the project management team

• 9+ years experience in leading technology implementation projects for Enterprise customers 
• Experience leading projects in the Industrial Industries such as Oil & Gas, Manufacturing, Power & Utilities or Pharma industries is required
• Familiarity with Waterfall project management methodologies
• Knowledge of iterative project management frameworks, such as LEAN, Scrum, and Agile
• Working knowledge of Design Think and human-centered design principles preferred
• Experience in industrial digitalization projects or product development of IoT, cloud/SaaS solutions, or machine learning 
• Proven ability to execute on end-to-end SaaS project cycle-- scoping, delivery, training, and renewal 
• Ability to manage complex stakeholder landscapes (customers, end-users, internal resources, partners, etc.) 
• Professional consulting and hands-on software implementation experience
• Experience driving standards and motivating your teams towards measurable outcomes
• Strong writing, presentation, and communication skills, including the ability to lead meetings and manage expectations
• Bachelors in Business, Engineering, Computer Science or similar work experience (Masters/MBA preferred)

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

A snapshot of our many perks and benefits as a Cogniter

* Competitive Compensation including base plus bonus

* 401(k) with 4% employer matching

* Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents

* Unlimited PTO + flexibility to enjoy it

* 18 Company Holidays including the week between Christmas & New Years

* Paid Parental Leave Program

* Employee Stock Purchase Program (ESPP)

* Employee Referral Program

* In office catered lunches 3x per week via Colorfull Catering + Fully Stocked Fridges in the offices

* Join a team of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝.

* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more

* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries

* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

* Paid mobile phone and WiFI

*A pet lover? Get the chance to meet Spot 🐶!

Why choose Cognite? 🏆 🚀

* Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. 

* We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. 

* Cognite Earns 2023 Microsoft Partner of the Year Award; Recognized as a Global Leader in Energy & Resources and Industrials & Manufacturing

* Frost & Sullivan named Cognite a Technology Innovation Leader!

* Built In 2024 Best Places to Work in Austin, TX and Houston, TX

* Cognite Recognized as 2024 Microsoft Energy and Resources Partner of the Year

* Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇

Apply today!

If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team.

We encourage you to follow us on Cognite LinkedIn; we post all our openings there.

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. 

We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.