Senior Jira Administrator (freelance)

N-ix

Job Summary

We are seeking an experienced Senior Jira Administrator to help multiple cross-functional teams (Editorial, Supplier Operations, HR) successfully adopt and optimize Jira. This part-time engagement will focus on hands-on configuration, workflow setup, training, and automation to enable teams to fully leverage Jira and integrate it with existing tools like Salesforce.

Must Have

  • Configure and customize Jira projects, workflows, schemes, custom fields, and screens.
  • Set up user permissions, project roles, and global settings.
  • Design and implement automations and integrations.
  • Conduct a live + recorded Jira 101 training session for non-technical users.
  • Support data migration from existing tools.
  • Recommend and configure add-ons to enhance functionality.
  • Deliver reusable templates and configuration guidelines.
  • 4+ years of experience in Jira administration or consulting.
  • Strong expertise in configuring Jira workflows, custom fields, and schemes.
  • Solid understanding of Jira Query Language (JQL).
  • Ability to integrate Jira with third-party systems.
  • Experience with data migration, upgrades, and add-on management.
  • Upper-intermediate or higher English level.

Job Description

Work type: Office/Remote

Technical Level: Senior

Job Category: Software Development

Project: Provi

We’re seeking an experienced Senior Jira Administrator to help multiple cross-functional teams (Editorial, Supplier Operations, HR) successfully adopt and optimize Jira. This part-time engagement will focus on hands-on configuration, workflow setup, training, and automation to enable teams to fully leverage Jira and integrate it with existing tools like Salesforce.

Responsibilities:

  • Configure and customize Jira projects, workflows, schemes, custom fields, and screens for different departments.
  • Set up user permissions, project roles, and global settings ensuring proper visibility and access control.
  • Design and implement automations and integrations.
  • Conduct a live + recorded Jira 101 training session for non-technical users.
  • Support data migration from existing tools and ensure smooth transition of historical content.
  • Recommend and configure add-ons to enhance functionality.
  • Deliver reusable templates and configuration guidelines so teams can self-manage after the engagement.

Requirements:

  • 4+ years of experience in Jira administration or consulting.
  • Strong expertise in configuring Jira workflows, custom fields, and schemes.
  • Solid understanding of Jira Query Language (JQL).
  • Ability to integrate Jira with third-party systems.
  • Experience with data migration, upgrades, and add-on management.
  • Upper-intermediate or higher English level with excellent communication skills.
  • Strong problem-solving, analytical thinking, and attention to detail.
  • Proactive and autonomous, with ability to suggest and implement improvements.
  • Customer-focused mindset, able to deliver practical solutions across diverse teams.

We offer\*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

\*not applicable for freelancers

5 Skills Required For This Role

Cross Functional Communication Game Texts Salesforce Jira

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