ServiceNow HR Consultant

Devoteam N Platform supports companies in designing modern, digital, and user-centric HR processes based on the ServiceNow platform. As a Senior or Lead ServiceNow HR Consultant, you will guide clients through the digital transformation of their HR processes, focusing on Employee Experience, HR Service Delivery, and modern HR architectures. Your tasks include developing concepts and roadmaps, moderating workshops for process definition and optimization, analyzing existing HR processes, and supporting pre-sales activities. The role emphasizes improving employee experiences and relieving HR teams.

Must Have

• Several years of experience in HR or HCM, ideally with HRSM / HRSD / Employee Experience.
• Knowledge in process modeling, process optimization, or quality management.
• Experience in moderating workshops and collaborating with HR stakeholders.
• High motivation to rethink HR processes and guide client teams through change.
• Experience in leading projects or workstreams in an HR/HCM context.
• Proficiency in Pre-Sales, Scoping, or proposal processes.
• Very good German and English language skills.

Good to Have

• ServiceNow certifications.

Perks & Benefits

• Flexible working models (remote or hybrid) with individually plannable working hours and locations.
• Modern IT equipment (choice of work device).
• Diverse training opportunities via Devoteam Academy, including certified training and language courses.
• International development opportunities.
• Corporate benefits with a wide selection of offers.
• Comprehensive additional benefits like company pension scheme, direct insurance, and capital-forming benefits.
• Structured onboarding process with Integration Day and mentor program.
• Job bike leasing with attractive tax advantages.
• Attractive bonuses for referring new colleagues.
• Modern and centrally located offices.
• Get-togethers, parties, and team events.

Company Description

At Devoteam N Platform, you support companies in designing their HR processes in a modern, digital, and user-centric way – based on the ServiceNow platform. As part of an international network with over 500 technology experts and 200 consultants, you combine technology, process knowledge, and change expertise to sustainably improve Employee Experiences.

#CreativeTech #SNOW

What awaits you at Devoteam

We live a modern, flexible work culture – with a focus on development, freedom, and true team spirit. With us, you receive:

• Flexible working models – whether remote or hybrid – with individually plannable working hours and locations
• Modern IT equipment – You decide which work device suits you best
• Diverse training opportunities via our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate Benefits with a large selection of offers in various areas
• Comprehensive additional benefits such as company pension scheme, direct insurance, and capital-forming benefits
• A structured onboarding process with Integration Day and mentor program for your successful start with us
• Job bike leasing with attractive tax advantages
• Attractive bonuses if you inspire new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and shared fun

Job Description

As a Senior or Lead ServiceNow HR Consultant, you will accompany our clients in the digital transformation of their HR processes – with a clear focus on Employee Experience, HR Service Delivery, and modern HR architectures.

Your tasks

• Development of concepts, solutions, and roadmaps for HR digitalization based on ServiceNow HRSD / Employee Experience
• Moderation of workshops for process definition, optimization, re-design, and gap analysis
• Analysis of existing HR processes and derivation of meaningful improvement and automation measures
• Accompanying the transformation of HR areas: from discovery to implementation
• Development of solutions that increase efficiency, minimize risks, and sustainably relieve HR teams
• Close collaboration with client teams and our delivery units
• Support in pre-sales activities such as scoping, RFPs, and solution design
• Depending on seniority, you will also take on the following levels of responsibility:
• Independently take on demanding technical tasks, workstreams, and consulting content or
• Take on delivery responsibility as an Engagement Manager, technically lead project teams, and act as a central Trusted Advisor to HR management and stakeholders.

Qualifications

• Several years of experience in the HR or HCM environment, ideally with HRSM / HRSD / Employee Experience
• Know-how in process modeling, process optimization, or quality management
• Experience in moderating workshops and collaborating with HR stakeholders
• High motivation to rethink HR processes and guide client teams through change
• Experience in leading projects or workstreams in an HR/HCM context
• Proficiency in Pre-Sales, Scoping, or proposal processes
• Very good German and English language skills

ServiceNow certifications are a plus – but not a must.

Additional Information

We believe that people with the right attitude and a strong team can unleash their full potential. Apply even if you don't meet every point – we will support you in your further development.

We look forward to receiving your application!

Recruiting Team – Devoteam Germany

de.recruiting@devoteam.com

Further job offers can be found at: ServiceNow Jobs - Devoteam Germany