Social Analytics Manager

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Social Analytics Manager for a hybrid opportunity. This is a one-year contract position.

Join our entertainment client to lead social research and insights for TV and film titles. In this strategic role, you will analyze audience sentiment, measure campaign performance, and deliver actionable insights that inform both marketing strategy and creative execution. You’ll play a key role in driving engagement and refining campaign tactics across high-profile content launches.

Social Analytics Manager Responsibilities:

• Manage social research projects and measure audience sentiment and conversation around client titles using tools like Sprinklr, Quid, Wavemetrix, and Meltwater.
• Establish campaign KPIs, create benchmarks, and communicate insights to marketing and senior leadership.
• Provide social listening insights and recommendations to evolve tactics throughout each campaign lifecycle.
• Partner with cross-functional teams and external vendors to develop reports, dashboards, and best practices.
• Inform marketing strategies that drive engagement around high-impact moments such as announcements, trailers, and premieres.

Social Analytics Manager Qualifications:

• 5+ years of experience in social media insights, analytics, or research within a content-driven or entertainment environment.
• Proficiency with social listening platforms (Sprinklr, Quid, ListenFirst, etc.) and ability to run independent queries.
• Strong understanding of social platforms including Instagram, TikTok, X (Twitter), and YouTube.
• Excellent communication, storytelling, and organizational skills with the ability to manage multiple projects.
• Passion for research, television, marketing, and emerging media technologies.
• Experience in DTC streaming services or working with entertainment research vendors (preferred).
• Background in primary research methodologies and dashboard setup (preferred).
• Agency, vendor, or client-side experience in social insights or analytics roles (preferred).
• Bachelor’s degree required.

Perks & Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning & Ongoing Training.
• Education Reimbursement.

*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.