Team Lead - Social Support Group

As the Team Lead of our Social Support Groups, you will lead a small team and support older adults to stay active and connected in their communities through engaging activities and social connections. This role involves managing day-to-day activities, leading a team of support workers, facilitating goal-oriented activities, building relationships with participants and community organizations, and coordinating transportation.

Must Have

• Manage the day-to-day activities of the social activity group program in Victoria
• Lead and support a small team of dedicated support workers
• Facilitate and lead engaging, goal-oriented activities for older adults
• Build strong relationships with participants, their carers, and community organizations
• Coordinate transportation for participants, including driving a 12-seater bus
• Promote and grow the service within the community
• Ensure all risk management and documentation are up-to-date and accurate
• Monitor income and expenses to keep the program within budget
• Demonstrated leadership experience in a similar role
• Experience coordinating in a community setting and delivering group activities to older adults
• Strong understanding of the diverse physical, social, emotional, and cultural needs of older adults, particularly those living with dementia
• Experience working with older adults
• Willingness to drive a 12-seater bus
• Aged Care qualifications or a related field required (Minimum Cert III Qualification in Aged Care, or Individual Support, and must have completed aged care components)

Good to Have

• Dementia-specific qualifications and/or experience
• Certificate or Diploma in Business Management

Perks & Benefits

• Diversity & belonging
• Opportunities for internal career progression in NSW, QLD, ACT, and VIC
• Not-for-Profit Salary Packaging (up to $15,900 tax-free per year)
• Extra $2,650 tax-free for meals and entertainment
• 17% annual leave loading
• Professional support and supervision
• Opportunity to purchase additional leave
• Free, confidential Employee Assistance Program for you and your family
• Opportunities to continuously grow and develop

Job Description

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• Location: Healesville (Golden Wattle site) + Travel if required.
• Position: Part-time (Tuesdays, Thursday & Fridays, 9AM – 4PM), ongoing position.
• Salary: Competitive salary + super + up to $18,550 in generous Salary Packaging benefits

Bring your passion, creativity, and leadership to a role that makes a real difference. As the Team Lead of our Social Support Groups, you’ll lead a small team and support older adults to stay active and connected in their communities through engaging activities and social connections.

• Manage the day-to-day activities of the social activity group program in Victoria.
• Lead and support a small team of dedicated support workers.
• Facilitate and lead engaging, goal-oriented activities for older adults, both in-house and out in the community.
• Build strong relationships with participants, their carers, and community organizations to ensure seamless service delivery.
• Coordinate transportation for participants, including driving a 12-seater bus when required.
• Promote and grow the service within the community.
• Ensure all risk management and documentation are up-to-date and accurate.
• Monitor income and expenses to keep the program within budget.

Who we’re looking for

You are passionate, self-driven, and motivated to help others in the community.

We’re looking for someone with:

• Leadership experience: Demonstrated experience in a similar role leading others.
• Activities experience: Experience coordinating in a community setting and delivering group activities to older adults.
• A strong understanding of the diverse physical, social, emotional, and cultural needs of older adults, particularly those living with dementia.
• Experience working with older adults.
• Willingness to drive a 12- seater bus.

Qualifications

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• Aged Care qualifications or a related field required (Minimum Cert III Qualification in Aged Care, or Individual Support, and must have completed aged care components).
• Dementia-specific qualifications and/or experience are highly desirable.
• Certificate or Diploma in Business Management is a plus.

Additional Information

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What we offer

We are committed to developing our team. You’ll be supported to be your best.

We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Opportunities for internal career progression in NSW, QLD, ACT, and VIC.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
• Get paid more on your holidays - 17% annual leave loading.
• Professional support and supervision.
• Opportunity to purchase additional leave.
• Free, confidential support – Our Employee Assistance Program is available for you and your family.
• Opportunities to continuously grow and develop.
• See more benefits under the ‘Work with us’ tab on our website

Next steps

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Joanne Robinson, Older Adult Program Manager (Vic and Qld) at jrobinson@each.com.au

Applications close: Sunday 18th Jan 2026

Please note, applications will be reviewed as they are received. Interviews may take place during the advertising period, so don’t miss out – apply today!

Next Steps in the Hiring Process

To learn more about next steps, please check out our Hiring Process Guide.

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