Technical consultant

The Technical Consultant will deeply understand client technical and business needs, delivering strategic recommendations and developing comprehensive technical solutions. This role involves managing the entire lifecycle of solution deployment, from initial scoping to final integration and performance optimization. The consultant will analyze requirements, develop continuous improvement methodologies, share insights, ensure adherence to configuration management, and interact with cross-functional teams. Key responsibilities also include preparing technical reports, providing expert mentorship, and resolving high-complexity technical issues to ensure continuous system reliability.

Must Have

• Consult with clients to understand complex technical and business needs.
• Develop comprehensive technical solutions including design documentation and system architectures.
• Manage the entire lifecycle of solution deployment and integration.
• Analyze business, technical, and clinical requirements to determine suitable solutions.
• Develop and execute advanced methodologies for continuous improvement.
• Share insights, best practices, and repeatable processes across global teams.
• Ensure rigorous adherence to configuration management and version control protocols.
• Interact effectively with cross-functional teams for product and service enhancements.
• Prepare and present detailed technical reports, analyses, and strategic recommendations.
• Provide expert mentorship and training to clients and internal team members.
• Resolve high-complexity technical issues through advanced troubleshooting and diagnostics.

Job Title

Technical consultant

Job Description

Job Responsibilities:

• Consults with key clients to deeply understand their complex technical and business needs, delivering strategic recommendations that align with their long-term goals and requirements.

• Handles the development of comprehensive technical solutions, including detailed design documentation, system architectures, configuration plans, and rigorous testing procedures, working under general supervision.

• Delivers high-impact technical implementations by managing the entire lifecycle of solution deployment, from initial scoping to final integration and performance optimization.

• Determines the most suitable technical solutions by analyzing unique business, technical, and clinical requirements, ensuring that each solution is tailored to meet specific client needs.

• Develops and executes advanced methodologies for continuous improvement of implementation processes and service offerings, leveraging customer feedback and industry best practices.

• Enhances organizational knowledge by sharing insights, best practices, and repeatable processes across global teams, contributing to the collective learning and improvement of Philips’ service offerings.

• Ensures rigorous adherence to configuration management and version control protocols, maintaining the highest levels of accuracy, consistency, and reliability in all technical deployments.

• Interacts effectively with cross-functional teams, including product development, sales, and customer support, integrating client feedback into product and service enhancements for better alignment with customer needs.

• Prepares and presents detailed technical reports, analyses, and strategic recommendations to stakeholders, showcasing a deep understanding of system performance, issue resolution, and future improvements.

• Provides expert mentorship and training to clients and internal team members, empowering them with the knowledge and skills needed to effectively maintain and utilize their systems.

• Resolves high-complexity technical issues by performing advanced troubleshooting and diagnostics, offering proactive support to prevent future problems and ensure continuous system reliability.

Minimum required Education:

Bachelor's Degree in Health Science, Business or Engineering OR Vocational Education or equivalent.

Minimum required Experience:

No prior experience required with Bachelor's Degree OR minimum 4 years of experience with Vocational Education in areas such as Technical Consulting, Customer Support, Healthcare Industry or equivalent.