Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Calix is seeking a strong Technical Program Manager to join a fast-paced Product Engineering Operations team. The ideal candidate is a highly motivated self-starter with the ability to conceive, define, and drive Cloud based releases through the complete software lifecycle from conception to deployment in production environments. This role will interface with cross-functional teams and should be highly knowledgeable in Release and Software Development methodologies, Deployment models, Engineering tools, Workflows, and Analytics.
Responsibilities:
- Oversee the entire development process, including planning, execution, and delivery of cloud services and event-driven applications.
- Work closely with Cloud and Systems product owners to understand, analyze product requirement dependencies, provide feedback, coordinate resources, and deliver a complete solution.
- Collaborate with cross-functional teams, including product management, design, and QA, to ensure seamless integration and delivery of Cloud product releases.
- Manage, facilitate, and coordinate release activities supporting the release (artifacts, readiness checklists, deployment/ implementation plans, playbooks, dependencies, risks, build out release calendars).
- Drive technical requirement discussions within engineering group in all phases of the SDLC. Create epics based on requirements review, produce design document discussions.
- Facilitate troubleshooting technical issues, provide guidance and mentorship to the development team, ensuring best practices in process, workflows and Jira hygiene.
- Collaborate with Product Management and Engineering leadership to translate platform opportunities into an actionable roadmap, manage dependencies, and deliver new platform capabilities into release scope.
Qualification and Skills Required:
- 10+ years of experience in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation).
- Degree in Computer Science, Electrical Engineering, or related field (master's is a Plus).
- Experience with driving microservices-based programs, API/Endpoint architecture and orchestration.
- Experience with both AWS and GCP, with a preference for GCP.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong, creative problem-solving skills and ability to abstract and share details to create meaningful articulation.
- Exceptional skills influencing, teaming, and getting things done in a highly complex and nebulous environment. Ability to conceive of and accept responsibility for projects and see them through to completion.
- Ability to work on resolving roadblocks quickly and following up with a plan that takes the long view.
- Excellent Business analytical capabilities
- Good understanding of development, test and BI tools like – JIRA, Confluence, PowerBI, Test management tools, GIT, Bamboo, etc.
Desired Skills:
- Practical experience program-managing Software-As-a-Service products and cloud-based services.
- Solid knowledge Software Configuration Management (SCM) and DevOps practices.
- Designing and building complex PowerBI reports and dashboards.
- Familiarity with SOC 2 compliance.