Brand Representative

1 Month ago • All levels

Job Summary

Job Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. The Brand Representative role involves providing excellent customer service by anticipating and responding to customer needs. This position requires an outgoing, stylish, and helpful individual who is aware of the store environment and can approach customers warmly. Key responsibilities include initiating conversations, communicating genuinely, and ensuring the customer is the top priority. The role also involves relatable, confident, and social behaviors on the sales floor to drive sales. Duties encompass customer experience, store presentation, communication, asset protection, adhering to policies and procedures, and participating in training and development.
Must have:
  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development
Good to have:
  • Adaptability
  • Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic
Perks:
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Job Details

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do
• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

What it Takes

Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU

 

The starting rate for this position is $15.49 per hour (i.e., the recruiting pay range for this position is $15.49 - $15.49 per hour). The starting rate and range may be modified in the future

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF)

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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