Business Intelligence Engineer

Department: Marketing

Employment Type: Permanent - Full Time

Location: Jakarta, ID

Description

Role Overview

• As a member of the central Marketing Analytics team, develop and maintain the Looker dashboards and reports that surface major user acquisition and company-wide metrics - design the logic to calculate the metrics, the underlying aggregate tables and support the user acquisition team in data-led analytics. Understand the business users’ needs and context. Create the business-facing documentation on the metrics. Understand the baselines and trends of key metrics. 
• Have a good understanding of the data sources and be able to communicate their limitations and nuances to the business.
• Propose projects and improvements in Marketing data and dashboards to give Tripledot a competitive advantage.
• Work with the business and Data Engineering and Marketing Analytics team to identify, evaluate and incorporate new data sources and metrics into production tables.
• Establish best practices for campaign tracking, tool usage, and documentation across all studios to ensure scalable and repeatable processes.
• Conduct investigations into irregularities in the metrics, as well as questions that are of strategic importance that require data from multiple sources to answer.
• Define and document BI best practices and conventions. Guide business areas to ensure consistency in knowledge and practice across the business.
• Working with the relevant teams, continually improve dashboard performance and accuracy.

Required Skills, Knowledge and Expertise

• Experience building out reports within Looker (or relevant BI tool, Looker preferred).
• Extensive experience in SQL (Snowflake, Bigquery etc.)
• Experience in a Reporting & BI role, delivering and maintaining metrics and dashboards across various teams.
• Excellent attention to detail and meticulous approach to organising code, data, dashboards and documentation.
• A sophisticated approach to navigating organisations and relationships.
• Skilled at explaining difficult concepts to a wide range of stakeholders.

Working at Tripledot

• 24 days holiday: 12 Days in your first year but then enjoy 24 days of paid holiday to relax and refresh throughout the year, in addition to national & bank holidays.
  
  
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice. 
  
  
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
  
  
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our  team spirit.
  
  
• Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
  
  
• BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health!
  
  
• BPJS SOCIAL: Secure your employment rights with BPJS Social.
  
  
• Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
  
  
• Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
  
  
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
  
  
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]