SoMe and Community Management Lead

1 Year ago • 8 Years + • Marketing

Job Summary

Job Description

Lead SoMe & Community for Tencent Games, manage a team, design strategies, gather player feedback, and build engagement.
Must have:
  • Community Management
  • Team Management
  • Digital Entertainment
  • Video Game Sector
Good to have:
  • WEU Market Trends
  • Pop-Culture Knowledge
  • Branded Campaigns
  • Competitive Gaming
Perks:
  • Team Management
  • Global Opportunities

Job Details

Responsibilities:

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.
Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.
Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Responsibility:

 Lead a team of SoMe and Community Managers spread across our portfolio of projects, ensuring appropriate resources and support for each project and language.

 Design and implement regional Community Strategies, creating unique optimizations based on unique cultural and linguistic factors.

 Own Community reporting, helping tell the story of both overall community efforts and individual campaigns.

 Gather player feedback and provide rich reporting on player sentiment.

 Improve user engagement through different channels and platforms.

 Work closely with both regional and international partners to satisfy internal stakehold needs and create holistic campaigns in support of partner efforts.

 Work closely with product and marketing team to improve community and country insights.

Requirements:

Qualification:

 Bachelor's degree and above. Native English speaker.

 More than 8 years of community management and operations experience for a digital entertainment brand, ideally in the video game sector.

 Mature and professional team management and leadership

 Good understanding of WEU market trends, know the pop-culture/entertainment/internet market in France in order to build relevant, local content.

 Experience running branded campaigns on major content platforms, especially YouTube and TikTok. You will also be in charge of programme deployment on platforms like Discord and Twitch.

 A real passion for the games industry with genuine interest and knowledge in the mobile games market and ideally a passion for competitive gaming. You will be the voice of our game to the players in your markets, so some experience of speaking at public events is required along with the ability to empathise with the varied needs of different player types.

 Able to communicate and work closely with the Western European team, adapt to different time zones, be able to respond to team requests in a timely manner.

 High levels of initiative, energy, ownership and urgency.

 Valid passport and ability to travel as required.

#LI-RL1

Similar Jobs

Team Liquid - Liquipedia Team Lead, Wiki & Community Management

Team Liquid

Utrecht, Utrecht, Netherlands (Hybrid)
9 Months ago
Keywords Studios (Player Support) - Community Management Lead - Europe time zone - Remote - Internal employees only

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (Remote)
10 Months ago
Keywords Studios (Player Support) - Community Management Lead - Europe time zone - Remote - Internal employees only

Keywords Studios (Player Support)

United Kingdom (Remote)
10 Months ago
Azerion - Community management intern

Azerion

Netherlands (On-Site)
12 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in London, England, United Kingdom

PlayStation Global - Manager, Partner Sourcing

PlayStation Global

London, England, United Kingdom (On-Site)
9 Months ago
Nexus Mods - Community Manager / Junior Community Manager

Nexus Mods

Exeter, England, United Kingdom (Hybrid)
9 Months ago
StudioB - VFX Artist

StudioB

London, England, United Kingdom (On-Site)
9 Months ago
Keywords Studios (Player Support) - Head of Client Services - Big Farmer & TrailerFarm

Keywords Studios (Player Support)

London, England, United Kingdom (Hybrid)
9 Months ago
Cloud Imperium Games - QA Embedded Tester

Cloud Imperium Games

Manchester, England, United Kingdom (On-Site)
9 Months ago
Keywords Studios (Player Support) - Creative Operations Manager - Waste Creative

Keywords Studios (Player Support)

London, England, United Kingdom (Hybrid)
9 Months ago
Keywords Studios (Player Support) - Senior Lighting Artist - d3t

Keywords Studios (Player Support)

Daresbury, England, United Kingdom (Hybrid)
9 Months ago
Rebellion - Lead UI Artist

Rebellion

Oxford, England, United Kingdom (Hybrid)
9 Months ago
Glowmade - Senior Producer

Glowmade

Guildford, England, United Kingdom (Hybrid)
9 Months ago
Rockstar Games - Senior Production Coordinator, Creator Platform

Rockstar Games

Leeds, England, United Kingdom (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Marketing Jobs

Ubisoft - Executive Communications Manager (F/H/NB)

Ubisoft

Paris, Île-de-France, France (Hybrid)
9 Months ago
Ubisoft - Executive Communications Manager (W/M/NB)

Ubisoft

Paris, Île-de-France, France (Hybrid)
9 Months ago
Rockstar Games - Senior Manager, Communications Operations

Rockstar Games

New York, New York, United States (On-Site)
9 Months ago
DECA Games - Video Marketing Artist (m/f/d)

DECA Games

(Remote)
9 Months ago
Keywords Studios (Player Support) - Creative Operations Manager - Waste Creative

Keywords Studios (Player Support)

London, England, United Kingdom (Hybrid)
9 Months ago
Uken Games - Product Marketing Manager

Uken Games

(Remote)
9 Months ago
Activision - Senior Manager, Digital Commercial Marketing

Activision

Santa Monica, California, United States (On-Site)
9 Months ago
Newzoo - Design Intern

Newzoo

Amsterdam, North Holland, Netherlands (Hybrid)
9 Months ago
Electronic Arts - Product Marketing Manager

Electronic Arts

Toronto, Ontario, Canada (On-Site)
9 Months ago
Electronic Arts - Brand Intern

Electronic Arts

Marina Del Rey, California, United States (Hybrid)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.Read MoreEqual Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.Read More

Irvine, California, United States (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

London, England, United Kingdom (On-Site)

Shenzhen, Guangdong Province, China (On-Site)

View All Jobs

Get notified when new jobs are added by Tencent

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug