Casino Manager

2 Days ago • All levels

About the job

SummaryBy Outscal

This role requires a proven leader in the casino industry with strong experience in driving team performance and profitability. You must have a current PML License and a passion for providing an excellent customer experience. Responsibilities include managing shifts, ensuring compliance with regulations, and promoting safer gambling practices.

Job Description


Casino Manager, Northampton

  • Salary – £32,304 per annum (+ monthly tips + annual bonus potential of up to 10%)
  • 28 days annual leave increasing with service
  • Balanced 40-hour work week – Because we believe in work-life harmony 
  • Share of Tips – Your exceptional service is recognised with a share of the tips
  • Life cover and private medical insurance
  • Contributory Pension Scheme
  • 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price 
  • Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events 
  • Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company 


As our Casino Manager at Grosvenor Northampton, you'll support the General Manager in delivering an excellent experience that our customers will love, leading with energy and inspiring your team to offer a great time, every time.

  • Develop a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage 
  • Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all gaming activities in the Casino.
  • Drive the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.
  • Proactively drive sales and control margin and costs to drive casino profitability
  • Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling

Qualifications

Outside of being a current PML License holder with experience in UK Gaming, you will be able to demonstrate previous success in driving team performance and profitability.

As you’ll be managing a team; you’ll have a proven record and ability to lead people and communicate the standards and targets for a successful casino.

Previous experience may include roles such as Casino Manager, Gaming Supervisor, Casino Shift Manager, Pit Boss, Casino Pit Supervisor, Casino Pit Manager or similar.

Apply now or reach out to Gemma.Bowron@rank.com to find out more…

Additional Information

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