Credit and Collections Support Specialist

16 Minutes ago • All levels
Customer Service

Job Description

As Credit and Collections Support Specialist, you will join Philips’ Accounting Operations team, focusing on forming a new centralized cash applications team. Your role involves daily retrieval and posting of bank activity, monthly reconciliations, processing offsets, managing unapplied cash, and providing indirect leadership. You will also support accounts receivable accounting lean process improvements, maintaining excellent relationships with customers and internal partners.
Good To Have:
  • Fluent in English or Japanese
  • Prior Cash Applications/AR experience in a high volume environment
  • Customer service focus
  • Determination to achieve excellent results
Must Have:
  • Daily retrieval of bank activity (ACH, wire, EBAD and L/C) and ERP receipt activity and post payments to customer accounts
  • Daily and monthly reconciliations against monthly bank statements – identifying and resolving reconciliation items on customer accounts
  • Process offsets to clear matched debts and credits on customer accounts
  • Manage the Unapplied Cash report and work with Collections to identify solutions to unreconciled cash items
  • Providing indirect leadership to cash applications, internal finance leadership and cross-functional business partners related to cash management best practices
  • Support and contribute to accounts receivable accounting lean process improvements
  • College graduate or Bachelor’s degree in Accounting/Finance or Accounting professional equivalent
  • Ability to communicate, read and write English
  • Proficient in MS Excel

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Job Title

Credit and Collections Support Specialist

Job Description

As Credit and Collections Support Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to take an active role in helping to form our new centralized cash applications team, and the accounting and reconciliation activities that relate. This work all supports our existing team of Collections Specialists who are responsible for cash collections with a defined group of major/key customer accounts, at Philips’ GCR by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners.

Your role:

  • Daily retrieval of bank activity (ACH, wire, EBAD and L/C) and ERP receipt activity and post payments to customer accounts
  • Daily and monthly reconciliations against monthly bank statements – identifying and resolving reconciliation items on customer accounts
  • Process offsets to clear matched debts and credits on customer accounts
  • Manage the Unapplied Cash report and work with Collections to identify solutions to unreconciled cash items
  • Providing indirect leadership to cash applications, internal finance leadership and cross-functional business partners related to cash management best practices
  • Support and contribute to accounts receivable accounting lean process improvements

You're the right fit if:

  • College graduate or Bachelor’s degree in Accounting/Finance or Accounting professional equivalent
  • Ability to communicate, read and write English; Fluent in English or Japanese considered a plus
  • Prior Cash Applications/AR experience in a high volume environment is considered a plus
  • Proficient in MS Excel
  • Customer service focus
  • Determination to achieve excellent results

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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