Credit / Collection Officer

Iron Mountain is seeking a Credit Control Officer to report to the Billing & Collection Manager for HK and Macau. The role involves overseeing outstanding payment collection, monitoring schedules, and contacting customers about overdue accounts. Responsibilities include communicating with clients to collect payments, setting up payment plans, resolving billing disputes, and maintaining accurate records of customer accounts and collection efforts. The officer will also address internal and external queries related to invoices and payments.

Must Have

• Higher Diploma / Degree Graduate
• Minimum 2 years of experience in an accounting, finance, or credit control role
• Proficiency in MS Office, especially Excel
• Good command of spoken and written English and Cantonese

Good to Have

• Working knowledge of accounting software such as Salesforce and Oracle

Perks & Benefits

• Stable working hour and environment
• Hybrid work arrangement that offers you to work from home
• In-house training and development
• Be part of an ever-evolving global organization focused on transformation and innovation
• A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
• Global connectivity to learn from 26,000+ teammates across 52 countries
• Be part of a winning team who embrace diversity, inclusion, and our differences
• Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing

Job Summary:

Iron Mountain is seeking for a Credit Control Officer with working experience in Account Receivable (AR). This position will be reporting to Billing & Collection Manager for HK and Macau.

Responsibilities:

• Oversee the collection of outstanding payments, monitor payment schedules, and initiate contact with customers regarding overdue accounts.
• Communicate with clients to collect payments, set up payment plans, and resolve any billing disputes or payment discrepancies.
• Maintain accurate and up-to-date records of customer accounts, payment histories, and collection efforts.
• Address and resolve internal and external queries related to outstanding invoices and payments.

Requirements:

• Higher Diploma / Degree Graduate
• Minimum 2 years of experience in an accounting, finance, or credit control role
• Proficiency in MS Office, especially Excel
• Working knowledge of accounting software such as Salesforce and Oracle is preferred
• Good command of spoken and written English and Cantonese

What is in it for YOU:

• Stable working hour and environment
• Hybrid work arrangement that offers you to work from home
• In-house training and development
• Be part of an ever-evolving global organization focused on transformation and innovation
• A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

What we offer:

• Be part of an ever-evolving global organization focused on transformation and innovation.
• A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
• Global connectivity to learn from 26,000+ teammates across 52 countries.
• Be part of a winning team who embrace diversity, inclusion, and our differences.
• Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.