Digital Inside Sales Account Manager

Join a dynamic, customer-focused sales team redefining how SMEs engage with digital solutions. As a Digital Inside Sales Account Manager, you'll be the go-to expert for SME clients, driving new business, managing renewals, and ensuring seamless service delivery. Your mission is to build trust, solve problems, and grow revenue by leading digital service delivery, coordinating with internal teams, resolving escalations, and using data insights for targeted sales strategies.

Must Have

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies
• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post-sales support
• Skilled in problem-solving and cross-functional collaboration
• Comfortable working in a fast-paced, goal-oriented environment

Perks & Benefits

• Competitive pay with bonus structure
• Comprehensive benefits: Medical, dental, vision, wellness plans, and 401K matching
• Generous time off: Paid holidays, DTO, your birthday, and volunteer day
• Career growth: Learning, development, and tuition reimbursement
• Remote-friendly culture with in-person collaboration 3 days/week
• Employee stock purchase plan and other perks

Why SoftwareOne?

!HeaderJobAd_Why SoftwareOne Crayon

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Digital Inside Sales Account Manager – Nashville, TN (On-site)

• Are you passionate about tech and building lasting client relationships?
• Do you thrive in fast-paced sales environments with room to grow?
• Ready to be the trusted advisor for SME clients and drive digital transformation?

About the Team

Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences.

Role Purpose

As a Digital Inside Sales Account Manager, you’ll be the go-to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.

Key Responsibilities

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

What we need to see from you

• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post-sales support
• Skilled in problem-solving and cross-functional collaboration
• Comfortable working in a fast-paced, goal-oriented environment

Why Join Us

We’re a culture-first, remote-friendly organization that values empowerment, learning, and collaboration. You’ll be surrounded by supportive teammates and have access to tools and opportunities to grow your career.

• Competitive pay with bonus structure.
• Comprehensive benefits: Medical, dental, vision, wellness plans, and 401K matching.
• Generous time off: Paid holidays, DTO, your birthday, and volunteer day.
• Career growth: Learning, development, and tuition reimbursement.
• Remote-friendly culture with in-person collaboration 3 days/week.
• Employee stock purchase plan and other perks.

Call to Action

Ready to make an impact and grow with us? Apply today and become part of a winning team that’s shaping the future of digital sales.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

We are not able to consider candidates residing in the state of Hawaii currently.

#swocareers #Swomies #SoftwareOne #LifeAtSoftwareOne

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our. Privacy Statement.