Engagement Manager

9 Minutes ago • 1-3 Years

Business Development

Job Description

The Engagement Manager at CSG is responsible for planning, executing, and implementing small to medium-sized projects or supporting project functions like PMO, Risk, and Issue management. This role involves cross-functional leadership, coordinating various project elements, managing resources, and ensuring effective communication among teams, stakeholders, and customers. Key duties include managing project budgets, tracking delivery, and participating in initiatives for delivery practice improvement.

Must Have:

Manage one to multiple small to medium projects and/or work with the main PM in executing the project.
Responsible for a function within the project, such as risk and issue management, reporting, etc.
Involved in creating/providing input to project initiation documentation, delivery approach, and internal program review.
Deliver the project within the agreed budget, scope, and time, manage risks and issues, and ensure quality of deliverables.
Create communication plans, facilitate meetings, and establish project infrastructure for information sharing.
Create or input into the project budget and resource forecast, and track project delivery to budget.
Participate in initiatives that benefit the delivery practice or CSG improvement.
Bachelor’s degree or equivalent experience.
Minimum of 1-3 years’ experience managing projects and/or service delivery.
Ability to read, write, speak and understand the English language in a business environment.

Perks:

Work from Home
Employee Belonging Groups
Medical / Dental / Life Insurance
Meal Voucher
Day-care benefits
Paid Vacation, Volunteer, Birthday, and Holiday Time Off
And so much more!

Add these skills to join the top 1% applicants for this job

cross-functional

communication

budget-management

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Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Our Engagement Manager is responsible for planning, executing, and implementing multiple small to medium size projects or supporting projects functions (PMO, Risk and Issue management) in specified roles under the guidance of the lead PM. Works as a cross-functional leader between different delivery groups and stakeholders (technical and non-technical) coordinating various project elements, requesting resources, and ensuring effective communication among team members, stakeholders, and customers.

We are looking for an Engagement Manager who will:

Manages one to multiple small to medium projects and/or works with the main PM in executing the project.
Responsible for a function within the project, such as risk and issue management, reporting, etc. and can also be asked to manage projects end to end.
Involved in creating / providing input to the project initiation documentation, the delivery approach, and the internal program review and solution delivery review for internal program approval.
Deliver the project within the agreed budget, scope, and time, manage risks and issues, ensure quality of deliverables and documents, and implement the appropriate delivery practices and methods.
Create communication plans, facilitating meetings and forums, and establishing project infrastructure for information sharing with teams and stakeholders.
Creating or inputs into the project budget and resource forecast, and tracks the project delivery to budget, proactively managing issues and changes with the account lead.
Participate in initiatives that benefit the delivery practice or the CSG improvement.

Is this opportunity right for you? We are looking for candidates who have:

Bachelor’s degree or equivalent experience
Minimum of 1-3 years’ experience managing projects and/or service delivery
Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits