F&B Management Trainee

The 24-month F&B Management Trainee Programme at ibis Singapore on Bencoolen is designed to develop future hospitality leaders. It offers structured, hands-on training within the Food & Beverage division, providing rotational exposure across key F&B outlets and operations. Trainees will gain practical skills, leadership capabilities, and a strong understanding of service excellence in a hotel environment. The program covers daily operational support, guest satisfaction, administrative tasks like reporting and inventory, and ensuring compliance with hygiene and food safety standards, preparing individuals for leadership roles.

Must Have

• Bachelor’s Degree or Diploma in Hospitality or F&B Management
• Strong interest in F&B operations and leadership
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office applications
• Willingness to work a 5-day week with rotating shifts, weekends, and public holidays
• Ability to rotate across various F&B outlets
• Support daily F&B operations and service delivery
• Handle guest feedback and complaints professionally
• Assist with daily reports, inventory control, and cost management
• Ensure compliance with hygiene, food safety, and hotel service standards

Company Description

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and excellent connectivity. With four MRT stations- Bencoolen, Bugis, Rochor, and Bras Basah-nearby, enjoy easy access to Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, a direct MRT link from Bugis connects you to Singapore Changi Airport. Enjoy a refreshing stay in a prime location.

Job Description

The 24-month F&B Management Trainee Programme is designed to develop future hospitality leaders through structured, hands-on training within the Food & Beverage division. The programme provides rotational exposure across key F&B outlets and operations, equipping trainees with practical skills, leadership capabilities, and a strong understanding of service excellence in a hotel environment.

Key Responsibilities

Food & Beverage Operations

• Rotate across various F&B outlets (restaurant, bar, banquet/events) to gain comprehensive operational exposure
• Support supervisors and managers in daily outlet operations to ensure smooth service delivery
• Assist in coordinating manpower, table reservations, and service flow during operations
• Greet guests, take orders, serve food and beverages, and ensure a high level of guest satisfaction
• Handle guest feedback and complaints professionally, escalating when necessary

Administrative & Operational Support

• Assist with daily reports, inventory control, stock requisitions, and cost management
• Support menu knowledge development, upselling initiatives, and service quality improvements
• Ensure compliance with hygiene, food safety, and hotel service standards
• Participate in outlet briefings, meetings, and training sessions

Learning & Development

• Learn leadership and supervisory skills through hands-on coaching and mentoring
• Understand hotel policies, SOPs, and F&B financial controls
• Support sustainability initiatives and responsible hospitality practices within F&B operations

Qualifications

• Bachelor’s Degree or Diploma in Hospitality Management, Food & Beverage Management, or a related field
• Strong interest in pursuing a career in Food & Beverage operations and leadership
• Excellent communication and interpersonal skills
• A team player with a positive attitude and a willingness to learn
• Ability to work in a fast-paced, service-oriented environment
• Proficient in Microsoft Office applications
• Willing to work on a 5-day work week with rotating shifts, including weekends and public holidays