Finance Solutions Support

20 Minutes ago • All levels
Finance

Job Description

This is an exciting opportunity to join Nine's Finance Solutions team, playing a critical role in maintaining and enhancing essential financial systems. The role involves providing 1st level support for Finance and Business users on D365, Blackline, Concur, and credit card inquiries. You will triage tickets, ensure correct assignment, and escalate high-priority issues. Collaboration with Finance and Group Technology to embed processes and maintain support tickets according to SLAs is also key, proactively communicating with users to manage expectations effectively.
Must Have:
  • Provide 1st level support for Finance and Business users on D365, Blackline, Concur, and credit card inquiries.
  • Triage all tickets across Finance Solution Queues, ensuring correct assignment and timely escalation.
  • Collaborate with Finance and Group Technology to embed processes.
  • Maintain support tickets according to SLAs and proactively communicate with users.
  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Demonstrated financial accounting experience in a group finance function.
  • Advanced proficiency with Microsoft D365 and Microsoft Excel (pivot tables, vlookups).
  • Attention to detail and accuracy.
  • Experience using and maintaining a large ERP (preferably D365) and expense management system.
  • Experience using and maintaining Blackline or similar reconciliation system.
  • Good working knowledge of GST, FBT & ATO compliance.
Perks:
  • 18 weeks paid parental leave with no distinction between primary and secondary carers.
  • Access to 'Employee Exclusives' program (unique experiences, behind-the-scenes access, and perks).
  • Digital newspaper subscription to our mastheads.
  • Annual gift voucher for Stan subscription.
  • Flexible work options (flexible hours, hybrid work, or part-time arrangements).

Add these skills to join the top 1% applicants for this job

ms-office
excel
talent-acquisition
game-texts
microsoft-excel
accounting

Company Description

Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

Job Description

We are hiring for an exciting opportunity to join our Finance Solutions team at Nine and play a critical role in maintaining the integrity and functionality of our essential financial systems!

The role involves close collaboration with the Finance Solutions team, key system vendors, and the IT department to resolve system issues and drive continuous enhancement of the Finance systems landscape.

Day to day you will:

  • Provide 1st level support for Finance and Business users on D365, Blackline, Concur, and credit card inquiries.
  • Triage all tickets across the Finance Solution Queues, ensuring correct assignment and timely escalation of high-priority issues to the Head of Finance Solutions.
  • Collaborate with Finance and Group Technology to embed processes
  • Maintain support tickets according to SLAs for user-friendly call tracking, and proactively communicate with users to manage expectations effectively.

Qualifications

What you’ll bring:

  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Demonstrated financial accounting experience in a group finance function working across multiple business units.
  • Advanced proficiency with accounting software (Microsoft D365) and advanced skills in Microsoft Excel (pivot tables, vlookups, etc.)
  • Attention to detail and accuracy, with the ability to spot discrepancies and resolve issues promptly.
  • Experience using and maintaining a large ERP preferably D365 and expense management system
  • Experience using and maintaining Blacking or similar reconciliation system
  • Good working knowledge of GST, FBT & ATO compliance.

Additional Information

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Our employee benefits include:

  • 18 weeks paid parental leave with no distinction between primary and secondary carers.
  • Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
  • Digital newspaper subscription to our mastheads.
  • Annual gift voucher for Stan subscription.

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.

Set alerts for more jobs like Finance Solutions Support
Set alerts for new jobs by Nine
Set alerts for new Finance jobs in Australia
Set alerts for new jobs in Australia
Set alerts for Finance (Remote) jobs

Contact Us
hello@outscal.com
Made in INDIA 💛💙