Fraud Countermeasures/Risk Management Planning/Project Manager (AI Utilization Promotion)

About PayPay

PayPay, a fintech company that has surpassed 70 million users in approximately 7 years since its service launch in 2018, is composed of diverse members from about 50 countries and regions.

OUR VISION IS UNLIMITED_

We believe that a clear vision is not necessary to create a future beyond our imagination. PayPay's stance is to always be Day 1, realizing a vision (future) that no one can imagine. We are looking for colleagues who are passionate about tackling this grand vision, relentlessly refining products at an overwhelming speed that no other company can imitate, and professionally promoting the widespread adoption of cashless payments in Japan and its use as a financial life platform. We seek individuals who can proactively identify challenges, collaborate with others, and drive the creation of new value.

About the Business

▼ Introduction to the Business Promotion Division

Customer Screening Area (Customer Management Department)

The Customer Management Department is a strategic division with the mission of "strengthening the safety and security of PayPay's services" and "improving user satisfaction." It promotes advanced risk management, such as identity verification (eKYC) and transaction filtering, and the standardization of administrative tasks with financial group companies, supporting improved usability and sustainable business growth. Members from diverse backgrounds take ownership in planning, executing, and improving risk management, forming a professional group that supports PayPay's safe growth at the forefront.

Customer Ongoing Management Area (Transaction Management Department)

The Transaction Management Department is a crucial division responsible for the front lines of fraud prevention and financial crime countermeasures at PayPay. It leads the planning, design, and operational management of advanced transaction monitoring as a measure against third-party fraud and money laundering (AML/CFT). It ensures the soundness of services and provides an environment where users can use PayPay with peace of mind. This team possesses data analysis capabilities and a strong sense of responsibility, constantly adapting to changing risk environments, and strongly supporting PayPay's sustainable growth from a "protection" perspective.

▼ Background of Recruitment

PayPay is entering a new growth phase, deepening collaboration with group companies such such as PayPay Card, PayPay Securities, and PayPay Bank, and deploying multi-layered financial services based on its rapidly growing payment business. To achieve this accelerated business expansion and "strengthen the safety and security of services" for users, the strategic evolution of a risk management system utilizing data and AI is essential. This position plays a vital role in realizing PayPay's vision of "creating a new financial life platform with overwhelming products that no other company can imitate," by promoting AI-driven risk detection and automation, thereby achieving both business growth and customer protection. We are looking for individuals who can think outside the box and collaboratively create safe and sustainable financial services through the power of data and technology.

【Specific Job Responsibilities】

You will be responsible for planning, designing, and improving overall risk management systems, including fraud countermeasures and anti-money laundering measures, for PayPay and its group companies. You will also lead the advancement of risk management through AI and data analysis, and build new risk management models.

• eKYC (Identity Verification)
• Planning and designing operations that balance efficiency and risk management.
• Automating and advancing identity verification processes using AI OCR, image recognition, and anomaly detection technologies.
• Filtering against Anti-Social Forces, etc.
• Planning and improving filtering operations based on the latest legal regulations and industry trends.
• Improving detection accuracy through AI matching technology.
• Fraudulent Transaction / Money Laundering Countermeasures
• Planning and improving fraud detection and prevention measures utilizing AI and data analysis.
• Early detection of risks through the construction and operation of anomaly detection models and behavioral analysis models.
• Promotion of Group-wide Risk Management Standardization and Information Sharing
• Promoting the advancement of risk management operations for each financial group company.
• Promoting group-wide sharing of fraud data and accumulation of knowledge.

▼ Appeal of this Position

• Opportunity to lead the advancement of fraud detection through AI and data utilization.
• Large-scale environment where you can build new group-wide risk management mechanisms.
• Influence to design next-generation financial services that balance "convenience" and "safety."

Required Experience/Skills

• Experience promoting cross-departmental projects as a project manager or business planner.
• Basic data analysis skills (data extraction/analysis using SQL and Python, BI tool utilization, etc.).
• Basic understanding of system development (requirements definition, specification formulation, operation improvement, etc.).
• Experience solving problems through collaboration with various stakeholders (development, legal, CS, external vendors, etc.).
• Basic knowledge of risk and compliance, and the ability to propose business improvements.

Desired Experience/Skills

• Experience in fraud countermeasures, AML (Anti-Money Laundering), or risk management operations in financial institutions, payment businesses, or fintech domains.
• Experience in improving fraud detection models or customer management processes using AI and machine learning.
• Experience in data analysis and model development using big data platforms (BigQuery, Snowflake, etc.).
• Experience in project promotion for model operation management and AI system development.
• Experience in designing monitoring dashboards with BI tools such as Sigma, Looker.

What PayPay Looks For

• Individuals who embody the PayPay 5 senses.

Compensation and Conditions

Employment Type

• Full-time employee

Work Location

• Hybrid Workstyle (office, home or satellite office for remote work)
• *Please note that attendance at the office/remote work will be in accordance with the rules and work instructions of the affiliated organization.*
• *The use of satellite offices is subject to the rules of the affiliated department.*

Working Hours

• Super flex-time system (no core time)
• Principle: 9:00 AM - 5:45 PM (7 hours 45 minutes actual work + 1 hour break)

Holidays

• Saturdays, Sundays, public holidays, year-end and New Year holidays, and company-designated days.

Leave (Statutory Leave and Company Benefits)

• Annual paid leave (14 days in the first year, prorated according to the joining month. Usable from the date of joining).
• Personal leave (5 days granted annually / 3 or 5 days granted in the first year depending on the joining month).
• *This is PayPay's unique special paid leave system, which can be used for illness/injury/hospital visits for oneself, family, pets, etc.*

Salary

• Annual salary system (includes a portion of fixed overtime pay).
• Determined according to company regulations based on experience, skills, performance, and contribution.
• Reviewed once a year.
• Special incentive (bonus) paid once a year based on company performance and individual contribution.
• Overtime work allowance, late-night work allowance available.
• *Regarding salary payment, a portion can be received via PayPay account (supports digital salary payment).*

Benefits

• Social insurance (health insurance, welfare pension, employment insurance, workers' accident insurance).
• Corporate defined contribution pension plan.

Other Information:

• PayPay Inside-Out (Corporate Blog) /JP
• PayPay Inside-out (Corporate Blog) /ENG
• PayPay Product Blog /JP
• PayPay Product Blog /ENG