fraud operations

1 Hour ago • 2-4 Years

About the job

Summary_{By Outscal}

CRED is hiring a Fraud Operations specialist to work on fraud and risk detection processes. Must have 2-4 years of experience in fraud or law enforcement investigations, excellent communication skills, and proficiency in MS Office and SQL. You will work on fraud review, transaction analysis, and trend identification.

what is CRED?

CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior.

CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.

here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.

here is what you will do when you join as a part of the team:

what will you do:

work extensively on fraud and risk detection process to perform manual fraud review in order to detect fraudulent transactions
maintain or exceed established standards for customer experience, and resolves complex issues with little supervision
able to work closely with vendors and cross-functional teams for driving performance in the BAU activities
review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate
independently resolve problems that require in depth investigation and/or research while maintaining the TAT agreed as per the process for seamless operations
identify trends, emerging risks, and insights regarding fraud investigations
collaborate closely with data science and risk teams to provide feedback on the observed fraud patterns as well as to create Fraud prevention tools
developing measures for identifying and monitoring key risk indicators

you should apply If you have:

built processes, follow risk rules, developed fraud prevention practices2-4 years experience in fraud, or significant law enforcement investigations
excellent written and verbal communication skills ability to perform under pressure and manage multiple tasks and priorities independently
proficiency in MS Office Word, Excel and PowerPoint applications with intermediate skills in SQL

how is life at CRED?

working at CRED would instantly make you realize one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company.

hard truths: pushing oneself comes with the role. and we realize pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance.

to make things smoother and to make sure you spend time and energy only on the most important things, CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game. there are many more such eccentricities that make CRED what it is but that’s for one to discover. If you feel at home reading this, get in touch.

4 skills required for this role

Boost these skills to join the top 1% applicants for this job

About The Company

Cred

11 Active Jobs

Cred is a decentralized global lending platform that facilitates open access to credit anywhere and anytime. Founded by former PayPal financial technology veterans, Cred’s mission is to harness the power of blockchain to allow everyone to benefit from low-cost credit products. Cred brings together a diverse team of entrepreneurial leaders, machine learning, and blockchain technology.