Group Leader Technical Services I

16 Minutes ago • 8-12 Years
Facility Management

Job Description

The Group Leader Technical Services I at CAE will lead a maintenance team responsible for preventive and corrective maintenance of flight training devices and other training equipment at a customer site in Orlando. This role is crucial for meeting Key Performance Indicators (KPIs) related to equipment availability and reliability, directly impacting CAE's revenues and profits. The leader will supervise technical staff, create work schedules, provide guidance, identify and resolve system problems, develop new procedures, and assist in staff development and performance reviews.
Must Have:
  • Coordinate and supervise preventive and corrective maintenance to achieve required availability and reliability KPI on flight training devices and other training equipment/facilities
  • Supervise a dynamic team of technical staff that must meet the set KPIs
  • Create work schedules, ensuring adequate roster coverage for contracted training availability window
  • Provide staff guidance and leadership to ensure equipment remains at peak performance
  • Identify and track recurring and potential system problems and confer with technical experts to formulate solutions
  • Recommend and develop new procedures for testing, maintenance and repair
  • Ensure all technical information is disseminated to subordinates
  • Liaise with co-workers to share new ideas and lessons learned
  • Assist in recruiting, hiring and developing staff
  • Prepare and do performance reviews
  • Associate’s degree or college degree in job-related field
  • Minimum of 8 to 12 years of relevant experience
  • Thorough understanding of aircraft terminology or simulation devices
  • Able to interpret schematics and other technical documents pertaining to simulators and aviation
  • Superior troubleshooting skills and in-depth knowledge of operating electronic testing equipment and advanced software diagnostic utilities
  • Fluency in English
Perks:
  • An environment where your initiatives will be recognized and valued
  • The opportunity to work on a variety of projects on a multidisciplinary team
  • Flexible schedules
  • Attractive employee benefits

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About This Role

CAE is… All for equipping teams to excel.

Training Centre Operations at CAE lies at the heart of our commitment to training excellence across Civil Aviation. CAE offers a dynamic environment where your contributions to simulator repair & maintenance create a lasting impact on the future of safety and readiness worldwide.

In this role, the Group Leader Technical Services will be responsible to lead the maintenance team responsible for the training equipment preventive and corrective maintenance at customer site. The incumbent will be responsible to meet “Performance Based Accountability” Key Performance Indicators (KPI) that are directly related to CAE revenues and profits for this contract.

The role we are offering you:

  • Coordinate and supervise preventive and corrective maintenance to achieve required availability and reliability KPI on flight training devices and other training equipment/facilities.
  • Supervise a dynamic team of technical staff that must meet the set KPIs.
  • Create work schedules, ensuring that an adequate roster is available at all times to cover contracted training availability window.
  • Provide staff guidance and leadership to ensure that equipment remains at peak performance to support internal and external customers.
  • Identify and track recurring and potential system problems and confer with technical experts and colleagues to formulate plans to solve problems.
  • Recommend and develop new procedures for testing, maintenance and repair.
  • Ensure that all technical information in the organization is disseminated to subordinates.
  • Liaise with co-workers to share new ideas and lessons learned.
  • Assist in recruiting, hiring and developing staff to help them achieve their objectives.
  • Prepare and do performance reviews.

Our ideal candidate has:

  • Associate’s degree or college degree in job-related field.
  • Minimum of 8 to 12 years of relevant experience.
  • Thorough understanding of aircraft terminology or simulation devices.
  • Able to interpret schematics and other technical documents pertaining to simulators and aviation.
  • Superior troubleshooting skills and in-depth knowledge of operating electronic testing equipment and advanced software diagnostic utilities.
  • Fluency in English

Knowledge, Skills, and Abilities

  • Experienced in basic troubleshooting to system level on multiple types of simulators
  • Experienced in the use and interpretation of diagnostics available on multiple types of simulators
  • Above basic skills in the operation of test equipment
  • Above basic skills in soldering and circuit board repair
  • Basic knowledge of PCs and MS-Office tools and suite
  • Highly motivated in customer support and attention to detail

Physical Effort:

  • The physical or muscular exertion required for prolonged standing, walking, and lifting or moving objects (weighing as much as 50lbs) and the resulting fatigue brought about by these activities
  • Work in sustained sitting, standing, stooping, and squatting positions. Also climbing on ladders and equipment to heights 25 to 30 feet above the floor. Ability to safely move and work on equipment in confined spaces for reasonable periods.
  • The physical dexterity required in performing tasks requiring hand/eye coordination and fine motor skills.
  • Have the manual dexterity, knowledge, and experience necessary to work safely and effectively with various hand tools.
  • Ability to always maintain situational awareness and work safely on and around complex machinery, that is characterized by sudden, and at times violent movement in all 3 axes.
  • Ability to work safely in cool interior conditions (temps between 55- and 65-degrees Fahrenheit)

CAE offers:

  • An environment where your initiatives will be recognized and valued
  • The opportunity to work on a variety of projects on a multidisciplinary team
  • Flexible schedules
  • Attractive employee benefits

Come share your passion with us!

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

#LI-VM1

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com

All for building a safer, smarter world

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally.

Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.

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