Insurance Professional for High-End Private Customer Business (m/f/d) in Internal Service

This position involves the specialized support and management of high-net-worth private clients, focusing on composite insurance. Responsibilities include client communication, risk assessment, offer creation, contract processing, and supporting claims handling. The role requires extensive knowledge of composite and private insurance and proficiency in MS Office.

Must Have

• Specialized support for wealthy private clients, focusing on composite insurance.
• Written and telephone client support, advice, and inquiry handling.
• Risk assessment, offer preparation, application processing, and contract creation.
• Negotiations with insurers regarding premiums and benefits.
• Technical and administrative support for client advisors and team leaders.
• Successfully completed training as an insurance clerk or comparable.
• Several years of professional experience (Senior Level).
• Extensive knowledge in composite and private insurance.
• Proficient in common MS Office programs.

Good to Have

• Experience in high-end private customer business is an advantage.
• Enjoyment of communication with customers.
• High quality expectation for one's own work.
• Commitment, team spirit and enthusiasm.

Perks & Benefits

• Mobile working and flexible working hours
• Well-equipped offices in central locations
• 30 days holiday and various special leave days
• Company bicycles
• Access to a large discount portal
• Employer-financed company pension scheme
• Capital-forming benefits and direct insurance
• Group accident insurance
• Individual development and further training opportunities
• Motivating work environment with flat hierarchies
• Security with a global insurance broker
• Home office option
• Employee events

Private Client Services (PCS) is specialized in the individual risk protection of wealthy individuals and families (HNWI). Our experts advise on the risks that can be associated with an upscale lifestyle.

From our office in Hamburg, we serve our clientele throughout Germany with tailor-made coverage concepts. Based on the individually specific life circumstances, we determine the customer's risk situation together with the customer and coordinate the appropriate protection. Here, we ensure the quality of insurance coverage through an international network of experienced specialists (e.g., for art, yachts, classic cars, premium cars, riding and racehorses). The regular review of contracts and adjustment of insurance coverage for our existing customers are just as much a part of our service as, of course, the preparation of offers for new customers and support and advice in the event of a claim.

What Marsh offers you:

• Flexibility: Option for mobile working, flexible working hours and top-equipped offices in a central location, 30 days holiday, various special leave days
• Benefit Offer: Company bicycles, access to a large discount portal, and much more.
• Insurance: Employer-financed company pension scheme, capital-forming benefits and direct insurance, group accident insurance
• Career: Individual development and further training opportunities in a secure, international corporation
• Culture: With us, DE&I is not just a concept, but lived practice – we want everyone to feel comfortable with us

What defines this position:

• Specialized support and portfolio actions for our wealthy private clients with a focus on composite insurance
• Written and telephone support, advice and answering inquiries
• Risk assessment, obtaining and preparing offers, application processing, contract creation and preparatory claims handling
• Data entry and administrative office management tasks; creation of policies and endorsements
• Negotiations with insurers regarding premium and benefit content of insurance coverage
• Technical and administrative support for the client advisor and the PCS team leader
• Support in claims handling

What defines you:

• Successfully completed training as an insurance clerk or comparable training
• Several years of professional experience / Senior Level
• Experience in high-end private customer business is an advantage
• Enjoyment of communication with customers
• Extensive knowledge in composite and private insurance
• Structured and independent way of working
• Good written and oral expression
• A high quality expectation for one's own work
• Commitment, team spirit and enthusiasm
• Proficient use of common MS Office programs

What you will find with us:

• A motivating work environment with flat hierarchies and direct communication channels up to the company management
• Security with one of the world's largest insurance brokers with excellent future prospects
• Diverse development opportunities
• Performance-related remuneration as well as attractive company benefits and working conditions, such as company pension scheme, flexible working hours, home office, employee events, etc.
• Certified quality management (transparent processes, defined evaluation criteria and continuous orientation towards continuous improvement process)

We look forward to your application!

Please send us your application documents (CV, cover letter, certificates) including your availability and salary expectations via our career page.