Manager, Business Development (AMER)

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

This role is 100% remote and will be located in the United States or Canada. 

An overview of this role

As a Manager of Business Development in AMER, you will hire, onboard, and mentor outbound Business Development Representatives (BDRs) in your region, ensuring their success at GitLab. You'll partner closely with the sales team, and ultimately drive pipeline and results. In this role, you will report to the Director, Business Development.  

What you’ll do

• Train other members of the BDR Team to identify, contact, and create qualified opportunities.
• Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
• Plan for hiring and onboarding new BDRs.
• Work closely with the Events and Digital teams on Field events and targeted ad and nurture campaigns.
• Work closely with other members of the Sales Development Leadership and the Sales Development Operations team to improve opportunity management and qualification processes
• Work closely with Sales, including the Regional Sales VPs/Directors/Area Sales Managers, to identify key company accounts to develop
• Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts.

What you’ll bring

• Experience in sales, marketing, or customer service for a technical product
• Experience managing people is required; experience driving new logos a plus
• Experience managing teams working Commercial accounts
• Excellent spoken and written English
• Experience with CRM software (Salesforce preferred)
• Experience in sales operations and/or marketing automation software preferred
• Understanding of B2B software, Open Source software, and the developer product space is preferred
• Passionate about technology and learning more about GitLab
• Be ready to learn how to use GitLab and Git
• You share our values, and work in accordance with those values.
• Leadership at GitLab

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support