Monster Hunter Mobile Game - Overseas Community Operations Manager

Team Introduction

Level Infinite is Tencent's international game business brand, dedicated to bringing fun, authentic gaming experiences to global players, allowing them to enter the game world anytime, anywhere; and by building inclusive, interconnected, and convenient player communities, promoting sharing and communication.

Level Infinite provides a range of support and services to partner studios, helping them unleash the potential of their products.

Level Infinite's published products include popular games such as "PUBG MOBILE", "Goddess of Victory: NIKKE", "Honor of King", and has partnered with studios to launch multiple products including "Warhammer 40,000: Darktide" from Fatshark, "Dune: Awakening" from Funcom, and "Nightingale" from Inflexion Studios.

To learn more about Level Infinite, please visit www.levelinfinite.com and follow our official accounts on Twitter, Facebook, Instagram, and YouTube.

Job Responsibilities

1. Develop and Execute Overseas Community Strategy: Based on the global release schedule of "Monster Hunter Mobile Game", formulate and lead the execution of community operation strategies and goals for core player communities in Europe and America;

2. Plan and Implement Community Content: Deeply understand the core gameplay of "Monster Hunter" and overseas player preferences, plan and implement a series of community content including but not limited to game content reveals, weapon/monster features, version update interpretations, fun challenges, player story sharing, online interactive events, etc.;

3. Manage Creator and KOL Ecosystem: Discover, select, cultivate, and maintain high-potential English community creators and KOLs, formulate effective incentive mechanisms, and continuously guide them to produce high-quality "Monster Hunter" related UGC content;

4. Core User Operations and Public Opinion Management: Deeply operate core user communities and establish effective communication channels; possess keen cross-cultural sensitivity, efficiently handle various inquiries, feedback, and potential public opinion crises in player communities, and maintain a healthy community atmosphere; pay special attention to interaction with international core hunter guilds/communities;

5. Communication and Collaboration with Japan: As a communication bridge between the publisher and the Japanese CAPCOM developer, responsible for communication, coordination, and supervision with partners;

Job Requirements

1. Proficient in English, fluent in listening, speaking, reading, and writing, usable as daily working language; proficient in Japanese, capable of business-level written and oral communication with Japanese IP holders, understanding Japanese culture and business communication etiquette;

2. Deep understanding of the "Monster Hunter" series, understanding its core gameplay, player pain points, community hotspots, and series development history; familiar with the global "Monster Hunter" core community ecosystem; deep understanding of European and American gaming culture, especially the communication habits, norms, and cultural memes of console/PC hardcore player communities;

3. 2 years or more of international community operations experience for large-scale game products, familiar with the operation of mainstream international community platforms; proficiency in Discord for in-depth core community operations preferred, practical experience in liaising and collaborating with large game developers or well-known IP holders (especially Japanese) preferred.