Program Management Lead, Americas Retail (6-Month Fixed-Term)

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are seeking a highly skilled and experienced Program Management Lead to help drive Oura’s growing retail business in North America. Note: this role is fixed term only and not a planned fixed-term-to-hire position to support during a maternity leave. As the Program Management Retail lead, you will manage a portfolio of retail launches and their respective run the business requirements. Your strategic mindset, exceptional leadership abilities, and cross-functional communication skills will be vital to drive the success of our retail business.

What you will do:

• Develop and implement a comprehensive strategy to support retail programs, aligning with the organization's objectives and long-term vision.
• Oversee all aspects of program launches including roadmap management, project planning, resource allocation, risk management, and stakeholder engagement.
• Collaborate with cross-functional teams, such as marketing, finance, and operations, to ensure seamless coordination and execution of international programs.
• Identify and assess potential risks and challenges associated with your programs and develop mitigation strategies to minimize their impact.
• Work with our head of Retail, North America to strategically support retail run the business and expansion opportunities
• Foster strong relationships with internal stakeholders and clients, serving as the main point of contact for program-related matters.
• Monitor and evaluate the performance of owned programs, tracking key metrics and providing regular reports to senior management and stakeholders.
• Drive continuous improvement efforts, identifying areas for enhancement and implementing streamlined processes and tools to optimize program management efficiency.
• Support market expansion efforts across the Americas

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. This is a remote US role with a slight preference for candidates based in San Francisco, New York, or Boston.

Requirements

• 10-12 years of proven experience in international program management, including successful oversight of complex projects across multiple countries and cultures.
• Deep retail expertise - account management, channel marketing, retail execution, and/or retail digital marketing
• Strong leadership skills, with the ability to inspire and motivate teams towards achieving project goals and objectives.
• Excellent cross-cultural communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
• In-depth knowledge of project management methodologies, tools, and best practices, with a track record of delivering projects on time and within budget.
• Solid understanding of global business dynamics, geopolitical trends, and cultural nuances, with experience working in international settings.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail and the ability to identify and mitigate risks proactively.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficiency in project management software and tools, preferably experience working in JIRA, Confluence, Slack, and Google Docs
• Willingness to travel as required to oversee program operations, build relationships, and represent the organization.

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated
• Paid sick leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $149,000 - $186,000
• Region 2 $138,000 - $172,000
• Region 3 $128,000 - $160,000

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!

We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

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