Project/Program Manager, WW Reseller Operations BPR

The candidate will lead and identify business process re-engineering opportunities, requiring a deep understanding of core supply chain operations for managing complex, global initiatives. This role demands strategic thinking, attention to detail, and comfort working independently in a fast-paced, ambiguous global environment. Successful individuals will be team players, collaborating with cross-functional teams to improve processes and deliver enhanced customer experiences. Key responsibilities include advocating for functional teams, acting as a liaison between business and IT, managing business process and technology roadmaps, driving change management, providing expertise to inspire innovation, and managing complex projects from justification to post-mortem analysis. The role also involves gathering requirements, facilitating testing and training, providing project updates, and resolving operational escalations.