Project Spirits - Korean/English Community Operations

Tencent

Job Summary

Responsible for the end-to-end establishment and strategic planning of regional community ecosystems, including defining content and operational strategies for official accounts (Discord, X, Lounge, YouTube). Plan and coordinate community content, activities, and pre-release campaigns for regional players to build user anticipation. Manage daily community operations, user interaction, and enhance community engagement. Deeply understand ACG users, build core player communities, manage public opinion, and respond to user feedback. Establish and track community data metrics to iterate on operational strategies and improve community health.

Must Have

  • Establish and strategically plan regional community ecosystems from scratch.
  • Define and execute content and operational strategies for official accounts (Discord, X, Lounge, YouTube).
  • Plan and coordinate community content, activities, and pre-release campaigns for regional players.
  • Manage daily community operations, including setting community tone and user interaction.
  • Deeply understand ACG user groups and operate core player communities.
  • Manage regional community public opinion and user feedback, with quick response capabilities.
  • Establish and track community data evaluation systems to drive strategy iteration.
  • Bachelor's degree or above.
  • 3+ years of experience in game community or content operations.
  • Proficiency in English or Korean as a working language.
  • Familiarity with mainstream overseas social and community platforms (Discord, Reddit, X, TikTok).
  • Excellent content planning and user insight.
  • Excellent cross-team communication, project promotion, and stress resistance.

Good to Have

  • Successful experience with ACG/anime-style games.

Job Description

Team Introduction

Level Infinite is Tencent's international gaming business brand, dedicated to bringing fun, authentic gaming experiences to players worldwide, allowing them to enter the game world anytime, anywhere; and by building inclusive, interconnected, and convenient player communities, promoting sharing and communication.

Level Infinite provides a range of support and services to partner studios, helping them unleash the potential of their products.

Level Infinite's published titles include popular games such as "PUBG MOBILE," "Goddess of Victory: NIKKE," and "Honor of King," and has partnered with studios to launch multiple products including "Warhammer 40,000: Darktide" from Fatshark, "Dune: Awakening" from Funcom, and "Nightingale" from Inflexion Studios.

To learn more about Level Infinite, please visit www.levelinfinite.com and follow our official accounts on Twitter, Facebook, Instagram, and YouTube.

Responsibilities

1. Responsible for the end-to-end establishment and strategic planning of the regional community ecosystem, formulating and executing content positioning and operational strategies for official accounts (such as Discord, X, Lounge, YouTube, etc.);

2. Able to plan and coordinate community content, activities, and version pre-heating plans for regional players, effectively guiding user anticipation, and being responsible for user accumulation before the game's launch;

3. Responsible for the daily operation of various communities, including setting the community tone, planning content pushes, interacting with users, etc., to improve community activity and other comprehensive indicators;

4. Deeply understand the ACG user group, establish and operate core player communities, manage public opinion and user feedback in regional communities, and be able to quickly respond to and handle various public opinion issues;

5. Establish a community data evaluation system, continuously track operational effects, drive the iteration of operational strategies based on data insights, and improve user activity and community health.

Requirements

1. Bachelor's degree or above, 3+ years of experience in game community or content operations, successful experience with anime/ACG games is preferred;

English or Korean can be used as a working language;

2. Deep ACG culture enthusiast and senior game player, with a profound understanding and passion for the anime game player community ecosystem;

3. Familiar with the operation modes and traffic rules of mainstream overseas social and community platforms (such as Discord, Reddit, X, TikTok, etc.), possessing excellent content planning and user insight;

4. Possess excellent cross-team communication skills, project driving ability, and stress resistance, able to adapt to cross-border collaboration.

Tencent is committed to providing equal employment opportunities

At Tencent, we always adhere to the principle of equal employment opportunities and are committed to creating a fair and inclusive working environment for every employee. We firmly believe that diverse voices can inspire unlimited innovation and drive us to provide better services for users and society. We carefully create a supportive and inspiring atmosphere to help every employee find their own stage to achieve personal and common development goals.

4 Skills Required For This Role

Team Management Communication Game Texts Principle

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