Senior Principal, Client Engagement

As a Senior Principal of MarTech on the Client Engagement team at Epsilon, you will be the primary contact for integrating business requirements with Epsilon’s data and tech solutions for an enterprise dining account. This leadership role involves advocating for Clean Room & CDP utility, driving data & tech outcomes, and representing solution value to agency partners and clients. You will also develop a vision for future growth, foster cross-functional consensus, and ensure quality delivery of identity-based products.

Must Have

• Experience working with identity data from clean rooms and with identity resolution tech or tactics such as a CDP with activation experience for anonymous, pseudonymous and PII based use cases.
• Mid-level depth of understanding of data collection practices across a customer lifecycle and journey.
• Experience staging data for a common CDP data architecture to enable enterprise customer insights, audience targeting, audience activation & campaign measurement.
• Strong skills at communicating using PowerPoint and other visual tools, to demonstrate complex topics in simple terms.
• Ability to effectively articulate direction towards a future state and clearly represent the path to achieve those tech and data goals with respect to constraints and dependencies.
• Willingness to be pro-active and support a cross-agency community as the MarTech SME.

Good to Have

• Experience representing a clean room and/or CDP capabilities to internal stakeholders and clients that map to a long-term strategic plan.
• Expertise and knowledge in the full ecosystem of MarTech and Data solutions.
• Understanding QSR or franchise-based point of sale and offline data to enrich digital profiles.
• Providing outputs related to tech and data health executive summaries, quarterly progress reports, and combining tactical work with forward-thinking growth plans.

Perks & Benefits

• Flexible time off (FTO)
• 15 paid holidays
• Paid sick time
• Parental/new child leave
• Childcare & elder care assistance
• Adoption assistance
• Comprehensive health coverage
• 401(k)
• Tuition assistance
• Commuter benefits
• Professional development
• Employee recognition
• Charitable donation matching
• Health coaching and counseling

Overview

How You’ll Make an Impact

As Senior Principal of MarTech on the Client Engagement team at Epsilon, you'll be the primary point of contact for bringing together business requirements and Epsilon’s data & tech solutions for an enterprise dining account. We are looking for a leader that can advocate for utility of Clean Room & CDP and has an affinity for communicating solutions to internal and external clients. As a member of the Client Engagement team, you will be expected to drive data & tech outcomes and represent how solution investment brings value to both agency partners & clients. An essential part of the role is to be seen as a collaborator across stakeholders and a facilitator of requirements to advance the solutions. You will be responsible for engaging directly with the Epsilon product delivery teams, have the experience to represent technical conversations at a depth that empowers you to initiate workstreams towards a top-tier quality of delivery for the Epsilon People Cloud products and associated services.

What You’ll Achieve

• Effectively represent the Epsilon People Cloud products and solutions in the current state, own and develop a vision for future growth through proposing new use cases, requirements definition and timing via roadmaps.
• Foster and build cross-functional consensus with agency partners and delivery leaders to facilitate the use of identity & 1P/3P data in AdTech and MarTech environments.
• Apply strategic thinking to create and manage a tech & data activation plan to achieve account goals tied to client outcomes.
• Actively work to streamline engagement delivery, focusing on improving the value of identity-based audiences and their effectiveness when deployed to channel partners.
• Be the guardian of data constraints, privacy regulations and legal compliance utilization of 1P & 3P datasets.
• Work in a large, multicultural, and “matrixed” organization that is geographically dispersed.
• Actively support collaboration internally with campaign operations, product delivery, audience strategy, and analytics to ensure accurate representation of tech and data capabilities.
• Lean in as a MarTech leader to orchestrate across multiple solutions and products translating and adjusting the level of effort, expectations and capabilities across the MarTech ecosystem.
• Ensure quality delivery of identity-based products by working directly with delivery teams.

Who You Are

• What you’ll bring with you:
• Experience working with identity data from clean rooms and with identity resolution tech or tactics such as a CDP with activation experience for anonymous, pseudonymous and PII based use cases.
• Mid-level depth of understanding of data collection practices across a customer lifecycle and journey. Experience staging data for a common CDP data architecture to enable enterprise customer insights, audience targeting, audience activation & campaign measurement.
• Strong skills at communicating using PowerPoint and other visual tools, to demonstrate complex topics in simple terms.
• Ability to effectively articulate direction towards a future state and clearly represent the path to achieve those tech and data goals with respect to constraints and dependencies.
• Willingness to be pro-active and support a cross-agency community as the MarTech SME.
• Why you might stand out from other talent:
• Experience representing a clean room and/or CDP capabilities to internal stakeholders and clients that map to a long-term strategic plan.
• Expertise and knowledge in the full ecosystem of MarTech and Data solutions.
• Understanding QSR or franchise-based point of sale and offline data to enrich digital profiles.
• Providing outputs related to tech and data health executive summaries, quarterly progress reports, and combining tactical work with forward-thinking growth plans.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Base Salary: $128,000 - $192,000

Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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