Specialist - Analytics

At Loyalty Juggernaut (LJI), we’re transforming customer loyalty through AI-powered SaaS. Our flagship platform, GRAVTY®, enables leading global brands to build deeper customer relationships. The Sr Specialist – Analytics role offers an exciting opportunity to combine strategy, analytics, and business leadership, driving measurable impact. You will transform complex data into actionable insights, influence business strategy, and drive measurable impact across functions.

Must Have

• Develop business strategy through analytics and data insights.
• Drive data-led decision-making across Marketing, Product, and Sales.
• Interpret large datasets to identify growth opportunities and customer patterns.
• Translate data findings into clear business recommendations.
• Develop KPIs, dashboards, and business scorecards for performance tracking.
• Support building models for forecasting, churn prediction, and segmentation.
• Collaborate with global teams using data-driven insights.
• Work on high-impact strategic projects.
• Possess an MBA(Analytics) from a premier B School.
• Strong foundation in analytics, statistics, and business problem-solving.
• Proficiency in Excel, SQL, and a visualization tool (Tableau, Power BI).
• Excellent analytical, storytelling, communication, and presentation skills.

Good to Have

• Engineering background in CS/IT

We’re transforming customer loyalty through AI-powered SaaS. Our flagship platform, GRAVTY®, enables leading global brands to build deeper customer relationships across industries like Airlines, Retail, Hospitality, Banking, Telecom, and more.

Highlights

• 400M+ loyalty members supported globally.
• Trusted by 100+ enterprise partners.
• Three-time winner of “Best Technology Innovation in Loyalty”.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Visit www.lji.io to know more about us.

We believe data is the foundation for innovation and customer success. By harnessing data, we empower our enterprise clients to design and deliver cutting-edge loyalty strategies. Our Analytics team plays a pivotal role in making this possible.

This role offers an exciting opportunity to combine strategy, analytics, and business leadership—driving measurable impact in a fast-growing, innovation-driven organization. You will transform complex data into actionable insights, influence business strategy, and drive measurable impact across functions.

About the Role

• Develop Business Strategy through Analytics
• Partner with leadership to apply data insights in shaping business and product strategy.
• Drive data-led decision-making across functions including Marketing, Product and Sales.
• Data Analysis & Insights
• Interpret large data sets to identify growth opportunities, operational efficiencies, and customer behavior patterns.
• Translate findings into clear business recommendations.
• Performance Measurement & Reporting
• Develop KPIs, dashboards, and business scorecards to track performance and enable leadership visibility.
• Predictive & Advanced Analytics
• Support in building models for forecasting, churn prediction, and customer segmentation.
• Cross-Functional Impact
• Collaborate with global teams to solve real business problems using data-driven insights.
• Leadership Development
• Work on high-impact strategic projects, preparing you for future leadership opportunities within the organization.

About You :

We are seeking a proactive, dynamic and results-driven individual who comes with

• MBA(Analytics) from a premier B School; Engineering background in CS/IT would be an added advantage
• Strong foundation in analytics, statistics, and business problem-solving.
• Proficiency in Excel, SQL, and at least one visualization tool (Tableau, Power BI, or similar).
• Excellent analytical, storytelling, communication, and presentation skills.
• A curious, ambitious, and collaborative professional eager to make an impact in a fast-paced, innovation-driven environment.