Sr. GTM Recruiter
Job Description
- Experience as an early recruiter at a Series A–B startup
- Familiarity with GTM compensation structures and competitive landscape
- Strong network of sales and marketing professionals in the Bay Area
- Design and execute GTM hiring strategy for AE, CSM, Marketing, and GTM leadership roles
- Partner with founders and function heads to forecast headcount and define candidate profiles
- Deliver an exceptional candidate experience from first touch to offer acceptance
- Develop scalable recruiting processes, tools, and data tracking systems
- Drive outbound sourcing through outreach, referrals, events, and competitor mapping
- Influence employer brand messaging to attract high-caliber GTM talent
- Track and report recruiting metrics to improve efficiency and hiring quality
- Collaborate cross-functionally with Engineering, Product, and Recruiting teams
- 5–8 years of recruiting experience, with 3+ years focused on GTM roles in SaaS/technology
- Demonstrated success building Sales and Marketing teams in high-growth environments
- Strong understanding of SaaS GTM motions (SMB, mid-market, enterprise) and sales org structures
- Proven ability to source and close top-performing sellers and leaders
- Data-driven mindset for informing prioritization and process improvements
- Excellent communication and storytelling skills
- High agency and adaptability in an early-stage environment
- Based in or willing to work from San Francisco HQ 5 days/week
- Be the driving force behind growing our engineering team, shaping the success of our product and company
- Be a founding member of Serval’s recruiting function and elevate your career with rapid expansion
- Join a fast-paced team that values velocity, high performance, and fun
- Competitive salary, equity, and a comprehensive benefits package
Who We Are
At Serval, we’re building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by deploying AI agents to resolve IT issues instead of humans.
Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.
Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.
Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.
Role Overview
As Serval’s first Senior GTM Recruiter, you’ll build and own the recruiting strategy for our go-to-market teams — including Sales, Marketing, Customer Success, and Operations. You’ll design and execute high-impact hiring initiatives that help Serval scale from ~20 to 70+ people while maintaining an exceptional talent bar.
You’ll partner closely with the founders, GTM leadership, and hiring managers to define profiles, drive outbound sourcing, and create a world-class candidate experience. This role is ideal for someone who’s built GTM teams in fast-paced SaaS environments and thrives at the intersection of recruiting, storytelling, and strategy.
What You’ll Do
- Design & Execute GTM Hiring Strategy: Build creative sourcing plans and run full-cycle recruiting across AE, CSM, Marketing, and GTM leadership roles.
- Partner with Leadership: Collaborate with founders and function heads to forecast headcount, define ideal candidate profiles, and prioritize hiring needs.
- Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance — especially for senior and high-impact roles.
- Develop Scalable Recruiting Systems: Build the processes, tools, and data tracking that make GTM hiring predictable and repeatable.
- Drive Outbound Sourcing: Build top-of-funnel pipelines through outreach, referrals, events, and competitor mapping.
- Influence Employer Brand: Partner with Marketing and Product teams to craft authentic messaging that attracts high-caliber GTM talent.
- Track and Report Metrics: Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality.
- Collaborate Cross-Functionally: Align with Engineering, Product, and Recruiting peers to ensure consistent bar-raising across the company.
What You’ll Need
- 5–8 years of recruiting experience, with at least 3+ years focused on hiring GTM roles at a fast-paced SaaS or technology company.
- Demonstrated success building Sales and Marketing teams in high-growth, outbound-driven environments.
- Strong understanding of SaaS GTM motions (SMB, mid-market, enterprise) and sales org structures.
- Proven ability to source and close top-performing sellers and leaders in competitive markets.
- Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements.
- Excellent communication and storytelling skills, with the ability to convey Serval’s mission and value proposition to candidates.
- High agency and adaptability: comfortable operating autonomously in a fast-moving, early-stage environment.
- Based in or willing to work from our San Francisco HQ, 5 days/week.
Bonus Points
- Experience as an early recruiter at a Series A–B startup.
- Familiarity with GTM compensation structures and competitive landscape.
- Strong network of sales and marketing professionals in the Bay Area.
What We Offer
- Impact: Be the driving force behind growing our engineering team, shaping the success of our product and company.
- Growth: Be a founding member of Serval’s recruiting function. Elevate your career in tandem with Serval’s rapid expansion.
- Culture: Join a fast-paced team that values velocity, high performance, and fun.
- Compensation: Competitive salary, equity, and a comprehensive benefits package.
