Technical Support Specialist Intern

2 Months ago • Upto 1 Years

Job Summary

Job Description

Playtech's Tech Support unit seeks a Technical Support Specialist Intern. Responsibilities include investigating, troubleshooting, and resolving customer concerns, handling critical situations, and communicating with licensees and partners (primarily via email in English). The role requires strong communication skills, teamwork, a willingness to take responsibility, and adaptability to various tasks and situations. The internship offers training, knowledge sharing, and opportunities for personal and professional growth within a dynamic and fun work environment.

Must have:

Investigate and solve customer issues
Excellent communication skills (English)
Strong work ethic and responsibility
Teamwork and willingness to ask for help
Adaptability to different situations

Good to have:

Higher education in IT
Related field experience

Perks:

Professional and fun team environment
Training and knowledge sharing
Personal and professional growth
Variety in daily tasks
Active lifestyle and mental well-being support
Fun company events

2 skills required

2 skills required for this role

Add these skills to join the top 1% applicants for this job

business-intelligence

communication

Job Details

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.
Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s Tech Support unit is looking for a Technical Support Specialist Intern with excellent communication and interpersonal skills.

NB! The application period is open until the 22nd of March.

Job Description

Your influential mission. You will...

Investigate, troubleshoot, and solve our customers’ various concerns
Be ready to expect the unexpected and tackle critical situations
Communicate with our licensees and partners in English mainly via emails

Qualifications

Components for success. You...

Are interested in the field of IT
Have a strong work ethic and the willingness to take responsibility for your work
Enjoy working in the team and aren’t afraid to ask for help
Possess outstanding communication skills and ability to work effectively in an English-speaking environment
Are ready for routine tasks, but also to adapt to different situations

You'll get extra points for...

Having a higher education and/or experience in related field

Thrive in a culture that values...

Professional and fun team environment, where we offer you proper training and knowledge sharing
Your personal and professional growth
Variety a no day is the same
Active lifestyle and mental well-being
Fun and engaging company events

Additional Information

HOW TO APPLY?
In addition to your CV, please include a brief motivation letter. This should cover your goals, your current experience.
Additionally, please answer the question: "What are you expecting to gain from the internship?". You can write this in the comment section at the end of the application page (under "Your message to the hiring manager").

TECHNICAL SUPPORT TEAM
Technical Support is always in the center when something is happening with Playtech’s software solutions. Our work is ever evolving, we support all products that Playtech has to offer. It brings with it various challenges, but also keeps things fresh.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.