Website Administration Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Digital Operations resides within Marketing’s Global Digital & Customer Experiences team and is responsible for bringing together brand, digital experience, content, analytics and web operations. Our mission is to deliver on-brand digital experiences that advance the corporate reputation, deepen our position in core markets, strengthen customer engagement and enhance paths to purchase by delivering exceptional digital marketing experiences. We showcase best-in-class content and design, then curate and drive data-driven decisions to continuously strengthen customer engagement and enhance paths to purchase.

Job Description

Note: Candidates can be located in either the Central or Eastern time zone. Preference will be given to candidates located in the Chicagoland area.

What You'll Do:

The Website Administration Manager is responsible for the day-to-day content authoring operations of Motorola’s global marketing website, MotorolaSolutions.com (18 international versions, including 14 languages). In this role, you will manage a team responsible for updating and publishing content on Motorola Solutions website, including support for business critical updates.

Your responsibilities will entail:

• Managing a team of website authors responsible for updating web pages using Adobe Experience Manager (AEM) Sites
• Prioritization and daily assignment of website update requests and backlog
• Regular reporting on web site update requests, resourcing, and progress
• Coordination with IT Operations regarding technical support / issue reporting
• Organizing/leading high visibility website projects/launches
• Establishing and governing SLAs for website updates
• Quality Assurance (QA) reviews of web pages
• User Acceptance Testing (UAT) of new website features and capabilities
• All aspects of website authoring, including:
• Content and workflow management
• Process documentation and improvements
• Training and guidance of team and stakeholders
• Establishing and enforcing authoring best practices
• AEM Assets/Brand portal administration
• Supporting and communicating with stakeholders requiring website updates
• Collaborating with our SEO team to ensure best practices are adhered to
• Ensure our digital design system principles and editorial standards are met across web pages

Knowledge/Skills:

• 3+ years of authoring / administrator experience using a content management system (AEM Sites Cloud version preferred)
• 3+ years of experience in digital or website management
• Bachelor’s degree in Computer Science, Marketing, or a related field
• Adobe Experience Manager (AEM) Sites administration and authoring
• Adobe Assets and Brand Portal administration
• Experience as a people manager preferred
• Experience in B2B industries preferred
• Strong analytical and problem-solving skills
• Strong understanding of SEO best practices
• Versed in techniques and approaches using HTML, CSS design, cross-browser and cross-platform compatibility, responsive design
• Project management experience and proficiency
• Confluence/Jira or similar work management system experience
• Knowledge of quality assurance practices

Behavioral Characteristics:

• High degree of organization, accuracy, and flexibility
• Exceptional attention to detail
• Proactive approach to problem identification and solving
• Excellent communication skills and ability to foster trust with internal stakeholders and leadership
• Ability to build partnerships and effectively establish and maintain relationships with internal and external clients and vendors
• Ability to inspire trust and influence leadership
• Ability to guide decision making with strategic insight
• Comfortable interacting with different levels of leadership and leading cross-functional, cross-regional teams
• Collaborative – you know how to give and receive feedback in a constructive way

This role will require you to work collaboratively with people in these functions:

• Global web team
• Business partners such as Marketing, Corporate and Brand
• Digital Transformation IT
• UX/UI Design
• SEO and Data Analytics

Target Base Salary Range: $80,000 - $90,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree
• 3+ years of experience in digital or website management

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

About Us

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.