Working Student (f/m/d) – Customer Success Operations

Mendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process.
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Shape the future of digital transformation with us At Siemens Digital Industries Software, we’re not a manufacturing company — we’re a growing software powerhouse, delivering tomorrow’s innovations to customers today. With the strength of a global leader and the agility of a tech innovator, your journey with us starts here.
Your role Join our dynamic Business Operations team and gain hands-on experience in a fast-paced, international SaaS environment. You'll support the Customer Success team with operational tasks, analytics, and strategic initiatives.
Your responsibilities:

• Support day-to-day operations and contribute to strategic projects within the SaaS business.
• Analyze processes and provide back-office support for Sales and Customer Success teams.
• Prepare evaluations, reports, and dashboards using Salesforce and SAP; assist in data updates and reporting.
• Conduct research related to renewals and account data quality.
• Assist in developing and implementing improvements in data management and system migration.
• Help prepare presentations and documentation for internal stakeholders.

Your profile:

• Enrolled in a university program (e.g. Business Administration, Data Analytics, Business Informatics).
• First experience in Sales, Customer Success, or Project Management is a plus.
• Strong analytical skills and proficiency in MS Excel and PowerPoint.
• Clear communicator with the ability to work across cultures and teams.
• Self-driven, collaborative, and eager to learn about SaaS, low-code, and AI.
• Fluent in English (spoken and written); German is a plus.

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If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.
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