IT Service Manager - Network

18 Minutes ago • All levels

Job Summary

Job Description

We are seeking a highly skilled and experienced Service Manager to join our team. The primary objective of this role is to establish IT Service Management (ITSM) processes based on the ITIL framework. The ideal candidate will have a background in network connectivity and a proven track record in service management. This role will involve overseeing the IT service lifecycle, ensuring services meet agreed-upon service levels, and managing incidents, problems, and changes. The Service Manager will also be responsible for continuous service improvement and maintaining documentation.

Job Details

e are seeking a highly skilled and experienced Service Manager to join our team. The primary objective of this role is to establish IT Service Management (ITSM) processes based on the ITIL framework. The ideal candidate will have a background in network connectivity and a proven track record in service management.

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About The Company

Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group generated revenue of €77.8 billion and net income of €8.5 billion. As of September 30, 2023, the company employed around 320,000 people worldwide.

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