Senior Manager, Policy Communications (Australia/New Zealand)

1 Month ago • 10 Years +

Job Summary

Job Description

Roblox is seeking a Senior Manager, Policy Communications for Australia and New Zealand. This role involves explaining the company's approach to safety and platform policies to stakeholders in the APAC region, with a special focus on user-generated platforms and fostering safety and civility. The position requires developing communications strategies, handling high-profile issues, building media relationships, and crafting proactive and reactive communication plans. Responsibilities include drafting press releases, FAQs, and key messages, briefing spokespeople, and identifying stories to highlight Roblox's trust and safety efforts. The role requires a deep understanding of consumer technology, online safety, content enforcement, and privacy policies.

Must have:

10+ years of communications experience
Experience in tech company communications
Experience handling crisis communications
Established relationships with tech, policy, and business journalists
Experience as a spokesperson on complex topics
Excellent written and verbal communication skills

Good to have:

Experience in policy communications in Australia, New Zealand, and APAC
Experience with user-generated platforms and safety policies
Understanding of consumer technology/social media, online safety, content enforcement, privacy, and policy
Broadcast interview experience

6 skills required

required for this role

Add these skills to join the top 1% applicants for this job

Job Details

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Senior Manager, Policy Communications (Australia/New Zealand)

Role Overview:

Roblox is looking for a communications professional with experience in policy communications in Australia, New Zealand and the APAC region, and specifically on issues of safety and policies for user-generated platforms.

As a member of the Global Communications and Corporate Affairs team, you will help the company explain our approach to safety and platform policies – both proactively and reactively - to key stakeholders in markets across Australia, New Zealand and the APAC region. As the Roblox platform evolves – in functionality, demographics, and geographies – you will be responsible for explaining our Community Standards and other rules. Safety is foundational to the Roblox Platform and your work would have a special focus on highlighting work to foster safety and civility. 

This work is particularly relevant as global events unfold – often on the Roblox platform – and new legislation/regulation is considered. You will engage in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. You are passionate about our mission, the community Roblox serves, and the policy issues Roblox needs to address. You should have a good understanding of consumer technology/social media, online safety, content enforcement, privacy, and policy.

This position reports into the Sr. International Communications Director and will be based in Australia (remote working).

You Will:

Advise and collaborate with various teams, including product, public policy, legal, international expansion, and Trust & Safety to develop a comprehensive communications strategy that builds awareness on our safety efforts across key APAC markets - with a particular focus on Australia & New Zealand initially.
Optimally handle high-profile and fast-paced issues while remaining calm and demonstrating good judgment.
Utilize your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support business objectives.
Develop company positions on key issues as well as the strategy for reactive and proactive communications plans.
Provide recommendations and propose specific messages for potential changes in product policy.
Draft press releases, blogs, FAQs, and key messages. 
Brief spokespeople and staff interviews. 
Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.

You Have:

10+ years of experience in communications, ideally including significant experience in a technology company
Proven-track record developing and implementing corporate communications plans aligning internal, external, and partner communications against business priorities
Confirmed performance handling communications in crisis and critical situations, including crafting clear directives and follow-through
Positive relationships with key journalists and influencers in tech, policy, and business press
Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics (ideally including broadcast interviews)
Excellent written and verbal communications skills