Site Reliability Engineer II (Voice)

1 Month ago • 2 Years + • Full Stack Development

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Job Description

At Simplify360, it's more than just work. Redefine the future of customer experiences. One conversation at a time. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing. This role is responsible for ensuring the reliability, scalability, and performance of our voice platform. You will work closely with other engineers to design, build, and maintain our systems. You will be responsible for identifying and resolving issues, implementing performance improvements, and automating tasks. You will also be responsible for creating and maintaining documentation.

Must have:

Experience with Linux/Unix systems
Experience with scripting languages (e.g., Python, Bash)
Experience with monitoring and alerting tools
Experience with cloud computing platforms (e.g., AWS, Azure, GCP)
Strong problem-solving and analytical skills

Good to have:

Experience with VoIP technologies
Experience with containerization technologies (e.g., Docker, Kubernetes)
Experience with CI/CD pipelines
Experience with Agile methodologies

Perks:

Competitive salary and benefits
Opportunity to work on cutting-edge technology
Collaborative and supportive work environment
Opportunities for professional development

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At Simplify360, it's more than just work. Redefine the future of customer experiences. One conversation at a time.

Simplify360 is now a Nextiva company. Together, Nextiva and Simplify360 are changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.